Kisanet Kahsay
Calgary,AB
Summary
Proven ability to thrive in high-pressure environments, demonstrated during my tenure at Royal Pizza and Restaurant. Skilled in multitasking and maintaining exceptional service standards, I excel in both customer relations and operational efficiency. My expertise includes advanced dishwasher operation and strong communication, ensuring both cleanliness and guest satisfaction. Achieved positive feedback through meticulous attention to detail and proactive problem-solving.
Overview
4
4
years of professional experience
Work History
Dishwasher
Waka Waka
01.2023 - 04.2024
Waitress Trainee
Royal Pizza and Resturant
02.2022 - 12.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
Chshier
Abyssinia Cafe
09.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree - High School Diploma
Colombia Collage
802 Manning Rd NE,Calgary,AB T2E 7N801-2026
Skills
skills:
cleaning and sanitizing
chemical use
restocking skill
dishwasher operation
strong communication skills
high volume dish washing
Languages
Tigrigna
Native or Bilingual
Arabic
Limited Working
English
Limited Working
Amharic
Native or Bilingual
Timeline
Dishwasher
Waka Waka
01.2023 - 04.2024
Waitress Trainee
Royal Pizza and Resturant
02.2022 - 12.2023
Chshier
Abyssinia Cafe
09.2020 - 04.2021
No Degree - High School Diploma
Colombia Collage
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