Open To Work
Kirubel Yosef
Surrey,BC
Summary
- Highly motivated and customer-focused professional with over 7 years of combined experience in automotive detailing, sales, marketing, retail operations, and customer service. Proven success as a business owner managing all aspects of a growing detailing company, including operations, customer relations, marketing, budgeting, staff training, and business development. Possesses 5+ years of hands-on automotive detailing and body shop experience, consistently delivering exceptional vehicle care and maintaining high-quality standards.
- Additionally, brings over 3.5 years of sales experience in automotive dealerships, appliance sales, and retail environments, with a strong track record of building customer relationships, identifying client needs, and exceeding customer expectations. Strong communication, leadership, and problem-solving skills with the ability to thrive in fast-paced, results-driven environments.
- Holds a valid Security Worker Licence, Occupational First Aid (OFA) certification, WHMIS certification, and Serving It Right certification, demonstrating a strong commitment to workplace safety, professionalism, and regulatory compliance. Known for a strong work ethic, attention to detail, adaptability, and dedication to delivering exceptional customer service and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Owner
KJ Details Auto Detailing
Surrey, BC
01.2024 - Current
- Managed daily operations and workflows for KJ Details, streamlining processes to support business growth.
- Developed targeted marketing strategies that increased brand awareness and expanded customer reach.
- Cultivated strong customer relationships through personalized service and engagement.
- Oversaw financial management, including detailed budgeting and expense tracking.
- Trained and mentored staff on operational procedures, fostering a culture of best practices and continuous improvement.
- Determined pricing strategies for products based on costs and market competition.
- Scheduled maintenance activities for essential business equipment to minimize downtime.
Car Salesperson
Drive star auto/North shore Mitsubishi
Vancouver
06.2023 - 05.2025
- Guided customers in making informed purchasing decisions, resulting in increased customer confidence and satisfaction.
- Conducted test drives with prospective buyers to demonstrate vehicle capabilities.
- Advised customers on financing options and warranties available for purchases.
- Demonstrated extensive knowledge of vehicle features during showroom visits and test drives.
- Prepared sales contracts, collected payments, and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by delivering prompt and reliable service.
- Developed relationships with potential buyers through effective communication via phone and email.
- Compiled detailed reports of daily sales activities to provide management with insights for strategic decision-making.
Sales and Marketing Administrator
Electra Appliance Gallery
Delta
05.2023 - 11.2024
- Developed and executed a comprehensive sales and marketing plan to drive growth.
- Implemented digital marketing tactics, including SEO, SEM, video production, and retargeting campaigns.
- Developed promotional materials, including brochures, flyers, email campaigns, and website content, to enhance brand visibility.
- Managed social media accounts, increasing followership and engagement with target audiences.
- Conducted market research to identify customer needs and preferences for targeted strategies.
- Analyzed competitor activities to formulate strategies for enhancing market share.
- Supported sales staff by responding to inquiries and preparing detailed reports that informed strategy.
- Compiled weekly sales reports highlighting key performance metrics to track progress and inform decision-making.
Body Shop Technician /Detailer
carstar
Calgary, AB
01.2021 - 05.2023
- Inspected automotive repairs to match paint and maintain body appearance.
- Replaced or repaired parts to complete daily work orders on vehicles.
- Performed comprehensive cleaning of vehicles, both manually and with automated equipment, to ensure high presentation standards.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Provided on-site detailing services to clients at businesses and homes, delivering convenience and quality care.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Verified attachment of proper stickers and plates to establish status of vehicle.
Retail Product Sales Specialist
skechers
Calgary, AB
10.2018 - 10.2020
- Recommended tailored product solutions to enhance customer satisfaction.
- Designed and organized eye-catching displays to engage prospective customers.
- Collaborated with product specialists to effectively manage and assist large crowds.
- Transported, assembled and disassembled displays to prepare presentations.
- Maintained positive working relationship with fellow staff and management.
- Conducted workflow analysis, space design or cost comparison analysis.
Education
Diploma - Office Administration
Aquinas College
Canada09-2023
Basic Security Training
Security Licence BST
Burnaby01-2026
First Aid Training
FIrst Aid
01-2026
High School Diploma -
Lord Beavorbrook/Chinook Learning Services
Calgary, ABAlcohol Serving it Right Licence
Serving It Right
GED -
South West Academt
EthiopiaSkills
Customer Service & Client Relations
Sales & Business Development
Automotive Sales & Product Knowledge
Automotive Detailing & Vehicle Reconditioning
Paint Correction, Polishing & Vehicle Care
Business Operations Management
Team Training & Staff Supervision
Marketing & Brand Development
Social Media Marketing
Lead Generation & Customer Retention
Negotiation & Closing Techniques
Financial Management & Budgeting
Inventory & Equipment Management
Report Preparation & Data Analysis
Problem Solving & Decision Making
Conflict Resolution
Time Management & Organization
Verbal & Written Communication
Microsoft Office Suite (Word, Excel, PowerPoint)
Workplace Health & Safety Compliance
Security Monitoring & Incident Reporting
Occupational First Aid (OFA)
WHMIS Certified
Serving It Right Certified
Security Worker Licensed (BC)
Adaptability & Multitasking
Attention to Detail
Languages
English
Full Professional
Amharic
Native/ Bilingual
Certification
- Basic Security License
- First Aid
- Serving It Right
- Class 5 Full License
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteOn-SiteHybridSalary Range
$20/hr - $1000/hrTimeline
Business Owner
KJ Details Auto Detailing
01.2024 - Current
Car Salesperson
Drive star auto/North shore Mitsubishi
06.2023 - 05.2025
Sales and Marketing Administrator
Electra Appliance Gallery
05.2023 - 11.2024
Body Shop Technician /Detailer
carstar
01.2021 - 05.2023
Retail Product Sales Specialist
skechers
10.2018 - 10.2020
Diploma - Office Administration
Aquinas College
Basic Security Training
Security Licence BST
First Aid Training
FIrst Aid
High School Diploma -
Lord Beavorbrook/Chinook Learning Services
Alcohol Serving it Right Licence
Serving It Right
GED -
South West Academt