Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kirtlynn Moller

Los Angeles

Summary

Dynamic customer service professional with a proven track record at Bixby Animal Hospital, adept at multitasking and critical thinking. Recognized for enhancing team performance and resolving complex issues, while maintaining meticulous recordkeeping. Known for a friendly demeanor and strong verbal communication skills, driving customer loyalty and satisfaction.

Overview

4
4
years of professional experience

Work History

Green Dog Dental Veterinary Center

Dr. Ren Garcia
09.2025 - Current

As a Customer Service Representative

  • Responded to customer requests for products, services, and company information.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated interpersonal skills by building positive relationships with others.

Bixby Animal Hospital

Bixby Hospital
06.2025 - 08.2025
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed strong communication and organizational skills through working on group projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Team Leader, Sales Operations

The Wags Club
07.2023 - 07.2025
  • Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Promoted the business on Social Media, facilitating post.
  • Nutritionist - prepping over 100+ bowls of dietary needs and medication.


Vet Assistant

Sepulveda Animal Hospital
05.2022 - 08.2022
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Recorded symptoms and documented medical observations to inform treatment decisions.

Education

Bachelor of Science - Animal Science

The University Of Nevada, Reno
Reno, Nevada
05-2024

Skills

  • Multitasking
  • Critical thinking
  • Friendly, positive attitude
  • Recordkeeping
  • Verbal communication

Languages

English
Native or Bilingual

Timeline

Green Dog Dental Veterinary Center

Dr. Ren Garcia
09.2025 - Current

Bixby Animal Hospital

Bixby Hospital
06.2025 - 08.2025

Team Leader, Sales Operations

The Wags Club
07.2023 - 07.2025

Vet Assistant

Sepulveda Animal Hospital
05.2022 - 08.2022

Bachelor of Science - Animal Science

The University Of Nevada, Reno
Kirtlynn Moller