Kirti Sohal
Summary
Organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to contribute to the overall success of the team.
Overview
7
7
years of professional experience
Work History
Supervisor
Healthy Planet
01.2024 - 08.2024
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents.
Interviewing Specialist
Mindfield Careers
09.2023 - 12.2023
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
- Prepared and sent interview confirmation letters to candidates to confirm interview arrangements.
- Built relationships with recruiters and hiring managers to enhance success of recruitment process..
Assistant Academic Manager
TCY Learning Solutions, Ltd
09.2017 - 06.2023
- Actively participating in recruiting and training new hires.
- Preparing and delivering training sessions to the tutors on different concepts of Mathematics, teaching methodologies in an online tutoring environment, key pedagogy topics identified from 100s of session observations conducted each week, etc.
- Guiding tutors how to adapt as per the need of the student (Autism, ADHD, SEN)
- Using a variety of training techniques such as demonstrations, discussions, projects and practical work.
- Being responsible for achieving academic and skill based performance for the tutors aligned through audits, constant feedback and mentoring.
- Analyzing and identifying the training need for the team and proposing action plan for improvement within a set time period.
- Monitoring, highlighting and reporting any issue that may impact the student or the business in order to maintain academic standards.
Education
Post graduate diploma in computer applications -
Khalsa College For Women
Ludhiana, Punjab07.2015
Bachelor of Science - Biotechnology
Khalsa College For Women
Ludhiana, Punjab07.2014
Skills
- Strategic Planning
- Team Building
- Team management
- Leadership
- Customer Service
- Problem Solving
- Analytical and critical thinking
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor
Healthy Planet
01.2024 - 08.2024
Interviewing Specialist
Mindfield Careers
09.2023 - 12.2023
Assistant Academic Manager
TCY Learning Solutions, Ltd
09.2017 - 06.2023
Post graduate diploma in computer applications -
Khalsa College For Women
Bachelor of Science - Biotechnology
Khalsa College For Women
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