Kirti Sharma
Richmond,BC
Summary
Creative Marketing Director with expertise across email campaigns, public relations, social media and event planning. Successfully managed united teams to achieve aggressive goals and produce results. Keen insight into digital marketing campaigns, planning and public relations. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee, Offering excellent communication and good judgment.
Overview
8
8
years of professional experience
Work History
Director of Marketing
Oneday Delivery
03.2018 - Current
- Devised marketing plans using digital strategies, print advertising and word of mouth tactics.
- Organized and executed robust, creative experiential marketing events.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Managed annual marketing budget in excess of $65000.
- Developed and recommended strategic brand pricing and positioning for One day delivery.
- Developed and implemented marketing and communications plans for the company.
- Spearheaded market research to identify branding opportunities, cement strategies and sustain a loyal customer base.
- Kept all campaigns and marketing collateral in line with branding and focused on target consumers.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Consulted with product development teams to enhance products based on customer interest data.
- Planned and executed events and marketing programs, producing [90]% of the goal of qualified leads.
- Coordinated with the creative team to generate dynamic marketing content and communication tools for promotional campaigns
Restaurant Manager
M.C DONALAD
08.2016 - 08.2018
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered a constant flow of customer calls with minimal wait times.
- 'Managed over 50 customer calls per day.
Accounts Manager
Pushpak Courier
09.2015 - 09.2016
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Identified and capitalized on community business opportunities with effective networking.
- Protected company assets with a strategic risk management approach.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
- Prepared monthly reports for payment and account reconciliations and financial statements.
- Managed payroll operations for a team of 650 employees.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Generated financial and operational reports to assist management with business strategy
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments
- Identified partnership opportunities and established favourable business connections
Education
Diploma in Photography - Photography
DCOP
INDIA08.2018
B.COM - Commerce And Business Administration
ICG
INDIA03.2016
High School Diploma -
MGPS
INDIA08.2013
Skills
- Market Tracking
- Work Task Prioritization
- Inventory Stocking
- Cash Register Operation
- Manage Profitability
- Time Management
- Verbal and Written Communication
- Key decision making
- Strategic planning
- Sales expertise
Accomplishments
- Supervised team of [650] staff members.
- Achieved 100% success by completing the difficult task with accuracy and efficiency.
- Resolved product issues through consumer testing.
Timeline
Director of Marketing
Oneday Delivery
03.2018 - Current
Restaurant Manager
M.C DONALAD
08.2016 - 08.2018
Accounts Manager
Pushpak Courier
09.2015 - 09.2016
Diploma in Photography - Photography
DCOP
B.COM - Commerce And Business Administration
ICG
High School Diploma -
MGPS
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