Kirti Seechurn
Kingston,Canada
Summary
Generalist with over 6 years of diverse experience, including roles in content moderation, transaction processing, and customer service, demonstrating a robust capability in managing critical operations and enhancing team productivity. Fluent in English and French, this professional combines technological skills, a fast-learning attitude, and proficiency in customer service to drive operational excellence and innovation. With a forward-looking approach, seeks to leverage extensive experience and a positive attitude to contribute to and grow within a dynamic organization, aiming for continuous improvement and strategic success.
Overview
7
7
years of professional experience
Work History
Content Moderator Associate
Accenture Services LTD
Mauritius
07.2021 - 01.2024
- Managed content moderation to ensure safe social media environment
- Performed quality control to uphold client expectations.
- Organized and prioritized tasks to meet strict deadlines.
Transaction Processing New Associate
Accenture Services LTD
Mauritius
02.2018 - 07.2021
- Led a team of 10, prioritizing tasks to meet deadlines.
- Performed data analysis to identify potential improvements.
- Managed emergency situations with composure.
- Enhance team productivity by 20% though streamlined data analysis.
- Led 10 members team to exceed project goals.
- Mentored colleagues, enhancing team skills and internal process understanding.
- Managed critical data collection, ensuring accuracy and timely project execution.
Customer Service
Euro CRM
Mauritius
07.2017 - 08.2017
- Resolved customer issues efficiently, contributing to service improvement.
- Identified underlying causes of common problems.
- Prioritized tasks effectively to meet tight deadlines.
- Maintained clam under emergency situations, ensuring smooth operations.
- Analyzed data to enhance service delivery, leading team training for operational efficiency.
- Managed emergency situations with precision, maintaining composure to uphold service standards.
Education
Italian Language For Business, Certificate
VacoasWeb Design Course, Certificate -
AICERO ACADEMY
03.2018
Graphic Design Course, Certificate -
AICERO ACADEMY
08.2014
Joomla Specialist Course, Certificate -
AICERO ACADEMY
02.2014
Computer Application, Certificate -
AICERO ACADEMY
07.2013
Information Technology, Certificate -
MEDCO ALEX BHUJOHARRY SECONDARY SCHOOL
12.2012
Skills
- Accounting (Expert)
- Computer (Experienced)
- Leadership (Skillful)
- Organization (Experienced)
- Decision Making (Expert)
- Self Management (Expert)
- Transaction Processing (Expert)
- Content Moderation (Expert)
- Customer Service (Expert)
- Data Analysis (Expert)
- Validation of Invoices (Expert)
- Prioritizing Tasks (Expert)
- Team Training (Expert)
- Fluent in English
- Fluent in French
- Italian language
- Hindi language
- Fluent Creole Mauritian (skillfull)
- Technological Skills (Experienced)
- SAP (Experienced)
- Positive Attitude
- Friendly
- Fast Learner
- Calm Under Pressure
Languages
English
Native or Bilingual
French
Native or Bilingual
Hindi
Limited Working
Italian
Professional Working
Personal Information
- Date of Birth: 12/23/99
- Nationality: Mauritian.
Timeline
Content Moderator Associate
Accenture Services LTD
07.2021 - 01.2024
Transaction Processing New Associate
Accenture Services LTD
02.2018 - 07.2021
Customer Service
Euro CRM
07.2017 - 08.2017
Italian Language For Business, Certificate
Web Design Course, Certificate -
AICERO ACADEMY
Graphic Design Course, Certificate -
AICERO ACADEMY
Joomla Specialist Course, Certificate -
AICERO ACADEMY
Computer Application, Certificate -
AICERO ACADEMY
Information Technology, Certificate -
MEDCO ALEX BHUJOHARRY SECONDARY SCHOOL