Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Karampreet Singh

Surrey,BC

Summary

Highly motivated, a great learner, and an observer. Believe in constructive criticism, and always learn from feedback and criticism. Performance, reliability, and leadership qualities make me suitable for the applied role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Redtape
07.2023 - 11.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds under store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained a calm demeanour and professionally managed issues in busy, high-stress situations.

Cashier

Subway
06.2022 - 05.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Prevent loss by vigilantly monitoring potential theft or fraud situations in-store.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Associate of Arts - Arts

Alexander College
Burnaby, BC

High School - Arts

GB International School
Nabha, Punjab, India
05.2022

Skills

  • Payment Processing
  • Order Processing
  • Conflict Resolution
  • Time Management
  • Cash Handling Accuracy
  • Cleaning Techniques
  • Opening & Closing Duties
  • Customer Service
  • Teamwork and Collaboration
  • Adaptability
  • Excellent communication

Languages

English
Professional Working
Hindi
Full Professional
Punjabi
Full Professional

Certification

Computer Basics Application Certification Course

Timeline

Sales Associate

Redtape
07.2023 - 11.2023

Cashier

Subway
06.2022 - 05.2023

Associate of Arts - Arts

Alexander College

High School - Arts

GB International School

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Karampreet Singh