Kirthik Karunakaran
Toronto
Summary
Proven Sales Associate with expertise in Inventory Control and exceptional customer service skills, demonstrated during my tenure at JD Sports. Excelled in client account management and business development, leading to increased customer satisfaction. Skilled in promotional support, ensuring product visibility and sales growth. Achieved a notable improvement in customer engagement through strategic merchandise display organization.
Overview
6
6
years of professional experience
Work History
Sales Associate
JD Sports
09.2023 - Current
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized merchandise displays to promote higher levels of customer engagement
Teller
Scotiabank
01.2023 - 01.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Sales Associate
Call It Spring
07.2021 - 12.2021
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
Sales Associate
Rona Home and Garden
02.2021 - 10.2021
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
Clerical Assistant
Sunshine Dental
06.2019 - 09.2020
- Demonstrated excellent customer service skills
- Examined documents and forms for accuracy, while handling inquiries from clients and visitors
- Enforcing conformance to company rules and regulations
- Maintained accurate records of incoming and outgoing documents in accordance with established procedures
Education
BUSINESS MANAGEMENT - GLOBAL MANAGEMENT CANDIDATE
Toronto Metropolitan University
04.2025
Skills
- Inventory Control
- Client Account Management
- Product Sales
- Customer Needs Assessment
- Business Development
- Promotional support
- Product sales
Languages
Tamil
Personal Information
Title: Marketing Assistant
Timeline
Sales Associate
JD Sports
09.2023 - Current
Teller
Scotiabank
01.2023 - 01.2024
Sales Associate
Call It Spring
07.2021 - 12.2021
Sales Associate
Rona Home and Garden
02.2021 - 10.2021
Clerical Assistant
Sunshine Dental
06.2019 - 09.2020
BUSINESS MANAGEMENT - GLOBAL MANAGEMENT CANDIDATE
Toronto Metropolitan University
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