Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KIRTAN SUKHADIA

NORTH YORK,ON

Summary

Adaptable Aspirant with knowledge of conflict resolution, customer communications and order processing. Aiming to leverage my abilities to successfully fill the vacancy at company. Frequently praised as diligent by my peers, I can be relied upon to help company achieve its goals. Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Produce Supervisor

FARM BOY
06.2023 - Current
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Maintaining inventory record and making shrink reports
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
  • Successfully drove new product lines to increase annual profits by 20%.

Customer Service Representative Supervisor

Mobil Gas Station
11.2022 - 06.2023
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Complied with corporate and regulatory policies regarding information confidentiality and privacy
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.

Customer Service Representative

CLUB DEMOSTRATION SERVICES
10.2022 - 06.2023
  • Followed up with customers regarding product functionality and overall satisfaction
  • Complied with corporate and regulatory policies regarding information confidentiality and privacy
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
  • Read from scripts to promote uniformity and consistency in communications.

SHIFT SUPERVISOR

A&w Restaurants
10.2021 - 10.2022
  • Highly reliable and dedicated, with a strong customer service record and a stellar work ethic
  • Flexible scheduling availability to include evenings, weekends, and special events as required
  • Able to function well as an independent worker with little to no supervision or as a member of a restaurant worker team
  • Seasoned and cooked food according to recipes or personal judgment and experience
  • Inspected and cleaned food preparation areas, equipment and work surfaces and service areas to follow safe and sanitary food-handling practices.

Education

Computer Engineering Technology

SENECA COLLEGE
NEWNHAM, ON
12.2023

Skills

  • Punctual about time abilities Multi-tasking Hands on balancing cash drawer and receipts
  • Positive attitude
  • Responding to Difficult Customers Issue and Complaint Resolution Data Entry and Maintenance
  • Building Customer Trust and Loyalty Understanding Customer Needs POS Systems and Ordering Platforms
  • Customer Service and Assistance Customer Support MS Office Proficiency Exceptional Communicator
  • Task Delegation
  • Stock replenishment
  • Merchandising Strategies
  • Team Leadership
  • Complex Problem-Solving
  • Inventory Replenishment

Certification

Order and Refund Processing CompTIA CertMaster Practice for A+ Core 2 (Exam 220-1001) Smart Serve Certificate Advance in Microsoft skills Hard working Excellent in organization and time management Food Handler Certificate CompTIA CertMaster Practice for Network+ N10-008

Languages

English
Full Professional

Timeline

Produce Supervisor

FARM BOY
06.2023 - Current

Customer Service Representative Supervisor

Mobil Gas Station
11.2022 - 06.2023

Customer Service Representative

CLUB DEMOSTRATION SERVICES
10.2022 - 06.2023

SHIFT SUPERVISOR

A&w Restaurants
10.2021 - 10.2022

Computer Engineering Technology

SENECA COLLEGE

Similar Profiles

CREATE PROFILE
KIRTAN SUKHADIA