Kirstin Panter
Sherwood Park,AB
Summary
Hardworking and diligent employee with a background in sales, merchandising and providing excellent customer service. Experienced in landscaping, horticulture and plant maintenance. Highly organized, punctual, and learns new skills quickly. Passionate about creating beautiful things.
Overview
6
6
years of professional experience
Work History
Gardener
Heather's Gardening Service
Sherwood Park, AB
06.2024 - 08.2024
- Maintained gardens and grounds of residential properties, ensuring proper care of trees, shrubs, and flowers.
- Scheduled regular landscaping services to promote optimal growth and maintain the grounds' appearance.
- Planned and planted flower beds and borders according to customer requirements.
- Performed regular pruning and trimming of hedges, bushes, shrubs, trees, and other vegetation using small power tools.
- Weeded beds by hand or with hand tools to remove unwanted plant species from the garden.
- Fertilized, cultivated, and watered soil to deliver a steady supply of nutrients to plants.
- Answered customer questions regarding plant growing conditions and proper care.
- Collected leaves, weeds, and debris from the garden area for composting.
Community Garden Coordinator
Parkdale Cromdale Community League
Edmonton, AB
05.2023 - 08.2023
- Assisted in the operation of the community garden by working with volunteers.
- Organized garden clean up, set up, and watering schedule.
- Spoke at board meetings to update members on the progress and accomplishments of the community garden.
- Grew large amounts of produce to share with the community through a "take some, leave some" program.
- Identified and labeled an extensive garden to connect neighbors and develop a better understanding of horticulture.
- Maintained community gardens by cultivating soil, planting, pulling weeds, pruning, fertilizing, and daily watering.
- Followed landscaping design principles to create decorative planters and floral displays.
- Streamlined garden literature and seed inventory.
- Assisted the Community Outreach Coordinator in their day-to-day roles.
- Promoted the community center to increase rentals and profits.
- Engaged the community by providing community garden tours and answering questions.
- Organized indoor spaces so the community can enjoy them for years to come.
Horticulture Gardener
University of Alberta Botanical Garden
Devon, AB
04.2022 - 08.2022
- Maintained gardens by cultivating soil, pulling weeds, dead-heading, pruning, fertilizing, and daily watering.
- Followed landscaping design principles to create decorative planters and floral displays.
- Answered guest questions regarding plant care and variety.
- Watered and maintained plants in the greenhouse.
- Propagated and repotted plants.
- Received defensive driving training on golf carts-transporting plants and tools around the garden.
- Cleaned, filled, and maintained water fountains in the garden.
- Used small power tools such as a blower, string trimmer, and lawn mower.
- Hardscaping: shoveling dirt, gravel, mulch, etc., to maintain garden beds and pathways.
- Used hand tools such as a trowel, spade, shovel, rake, hoe, broom, secateurs, and hori hori.
Event Staff Member
University of Alberta Botanic Gardens
Devon, AB
12.2021 - 01.2022
- Organized materials, cleaned facilities and set up equipment to prepare for the Luminaria event each night.
- Lit and extinguished hundreds of candles each night.
- Made and served apple cider to guests.
- Parking attendant duties-directed traffic and helped customers navigate the parking lot.
- Maintained bonfires for staff and guests.
- Prepared and oversaw activities for guests to participate in.
- Communicated with management and staff in order to run the event smoothly.
- Provided customer service and answered guest questions.
- Worked outdoors in unfavorable weather conditions.
Horticulture Labourer
Seasonal Impact
Edmonton, AB
09.2021 - 11.2021
- Maintained garden beds by weeding, deadheading, and pruning.
- Operated hedge trimmers and hand tools to prune shrubs and bushes into pleasing shapes.
- Operated a string trimmer to perform edging and a backpack blower to remove debris.
- Fall clean-up duties: cut down decorative grasses, uprooted annual plants, trimmed perennial plants, raked and removed leaves.
- Assessed needs of annual and perineal plants.
- Identified pests and other issues that could hinder growth.
- Worked closely with team members to deliver project requirements.
- Removed litter and debris from job sites.
Cashier
Home Hardware Building Center
Sherwood Park, AB
06.2020 - 06.2021
- Performed daily opening and closing procedures, such as completing end-of-day counts and securing funds to prevent loss or theft.
- Operated POS system: collected payments for products, issued receipts, and provided accurate change.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Performed hourly sanitation of workspace in accordance with COVID-19 protocols.
- Learned roles of other departments to provide coverage and keep the store operational.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming calls to provide store, product, and service information.
- Transferred phone calls and made pages over the intercom.
- Maximized sales potential through merchandising.
- Inspected items for damage and obtained replacements for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new team members in cash register operation, stock procedures and customer service.
Sales Associate
Designer Shoe Warehouse
Sherwood Park, AB
02.2019 - 04.2020
- Greeted and assisted customers with their shopping needs.
- Operated POS system: cash handling, processing debit/credit transactions, issuing refunds, and printing receipts.
- Marked down and prepared items to be put on clearance.
- Arranged new merchandise with signage and appealing displays.
- Maintained knowledge of current promotions, fashion trends, exchange guidelines, payment policies, and security practices.
- Answered incoming calls to provide store, product, and service information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Sales Associate
Old Navy
Sherwood Park, AB
08.2018 - 02.2019
- Operated POS system-processed cash, credit, debit, and voucher program payments.
- Completed daily recovery tasks to keep areas clean and neat.
- Women's denim lead: assisted customers in picking the perfect pair of jeans.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Answered calls to provide information and put items on hold for customers.
- Assisted with purchases, locating items, and signing up customers for rewards programs.
- Folded, organized, and displayed clothing.
Education
Bachelor of Arts - Sociology
University of Alberta
Edmonton, AB04.2026
High School Diploma -
Ardrossan Junior Senior High School
Ardrossan, AB06.2020
Skills
- First Aid and CPR certified
- Driver's license
- WHMIS-certified
- MS Office proficiency
- POS system operation
- Sales
- Merchandising
- Landscaping
- Horticulture
Hobbies
- Painting
- Gardening
- Yoga
- Writing
Languages
English
Native/ Bilingual
French
Limited
Timeline
Gardener
Heather's Gardening Service
06.2024 - 08.2024
Community Garden Coordinator
Parkdale Cromdale Community League
05.2023 - 08.2023
Horticulture Gardener
University of Alberta Botanical Garden
04.2022 - 08.2022
Event Staff Member
University of Alberta Botanic Gardens
12.2021 - 01.2022
Horticulture Labourer
Seasonal Impact
09.2021 - 11.2021
Cashier
Home Hardware Building Center
06.2020 - 06.2021
Sales Associate
Designer Shoe Warehouse
02.2019 - 04.2020
Sales Associate
Old Navy
08.2018 - 02.2019
Bachelor of Arts - Sociology
University of Alberta
High School Diploma -
Ardrossan Junior Senior High School
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