Kirstin Lachance

• Learned other teammates' work tasks to train as backup.
• Greeted customers at counter to fulfill requests and answer questions.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Operated espresso machines and commercial coffee brewers to create beverages.
• Completed successful daily cash audits to correctly balance drawers at end of shifts.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

My job consisted of creating itinerary for tours as well as educational and promotional videos; giving tours, answering phone calls and assisting with bird care.

• Small mammal/rodent department
• Responded to customer requests for products, services, and company information.
• Offered advice and assistance to customers, paying attention to special needs or wants.