Overview
Work History
Education
Certification
Volunteer Work
Timeline
Generic

Kirstie Quezada

Covina

Overview

10
10
years of professional experience
1
1
Certification

Work History

Facilitator - Group Counselor 1

HealthRight 360
12.2024 - Current
  • Built rapport with diverse groups of clients by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Facilitated positive peer interactions within group counseling settings through structured activities that built social skills development among participants adhering to DBT and CBT principles.
  • Developed and implemented a comprehensive Cognitive Behavioral Therapy (CBT) curriculum for Substance Use Disorders (SUD) in a group setting, utilizing evidence-based practices to enhance engagement, support recovery, and promote relapse prevention.
  • Proficient in delivering therapeutic interventions tailored to women's recovery journeys, including CBT, DBT, Seeking Safety, and 12-Step facilitation, with a focus on addressing trauma, fostering emotional balance, and navigating issues beyond anger and violence.

Lead SUD Counselor

HealthRight 360
05.2024 - 12.2024
  • Provided individual/group counseling services and care coordination/case management.
  • Assists clients with intake, assessment, and orientation to program upon admission.
  • Utilizes trauma informed care while applying crisis intervention, motivational interviewing, and supervision of the clients.
  • Completes facility rounds on a regular basis in order to maintain supervision of the clients and facility.
  • Provides facility coverage by supervising the clients during: chores, visiting hours, meal times,groups, and free time.
  • Maintains frequent communication with the treatment team and engages in regular consults, clinical.
  • Assisted med-line medication line as needed
  • Provide supervision and oversite of the staff, clients and children throughout the facility with shifts ranging to

AOD Counselor Registered

Aegis Treatment Center
02.2023 - 05.2024
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Completed required documentation for continued counseling services to meet deadlines.
  • Developed treatment plans for clients to incorporate short-term and long-term goals.
  • Acted as client advocate to direct required services or resolve emergency problems in crisis situations.
  • Conduct assessments (American Society Addiction Medicine - ASAM)

Level 5 Store Trainer

In N Out Burger
11.2019 - 03.2023
  • Trained new employees in cashiering procedures, offering assistance in resolving customer service issues.
  • Acted as staff member advocate, encouraging and supporting associates to identify and resolve conflicts.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Kept entire store clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.

Office Bookkeeper/GMC

Stater Bros. Markets
07.2015 - 11.2019
  • Cash handling: verify money within safe, tills, loans, pickups, checks and WICs
  • Create daily deposits to bank
  • Create spread sheets to smooth out work flow within the office
  • Familiar with Microsoft Excel, Microsoft Word, and Outlook
  • Took charge of office and side department inventories.
  • Eliminated errors in financial recordkeeping through careful forecasting and budget administration.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Answer phone calls to assist with customer satisfactory
  • Investigated prior incidents on CCTV to prepare reports for local authorities.

Floral Manager

Stater Bros. Markets
01.2016 - 04.2018
  • Inventoried plants and flower care supplies.
  • Created attractive and eye-catching displays with accurate signage to promote products.
  • Ordered supplies based on space and budget availability, current trends and sales projections.

Education

Bachelor of Arts - General Psychology

California State University - Channel Islands
Camarillo, CA
02-2025

Associate of Applied Science - Psychology

Mt. San Antonio College
Walnut, Ca
12.2022

Certification

  • Domestic Violence - 2022
  • Collaborative Institutional Training Initiative Program February 20,2024 to February 20, 2027

Volunteer Work

  • 2021 - 2022 In-N-Out Burger Adopt a Family – Volunteer

- Collaborated with associates to help a family in need within the community for the holidays. Worked alongside schools and churches so multiple In-N-Out locations could help low-income families. Delivered Christmas presents, food, and gift cards.

  • 2013 - 2019 Ellington Elementary School, Covina Ca – ABA Volunteer

- Instructed methods to help children with autism who were between the ages of five and nine. Performed observations and help teachers build a plan to address problematic behaviors.

  • 2015 – 2015 LAMBDA Mt. San Antonio Club – President

-Encouraged a social, political, and educational environment, for students to build a community, act, and take information that they can extend into their own intersecting communities.

  • 2013 – 2015 Relay for Life Kids (Play Area)

- Help children create decorations for their night lanterns. Supervise game activity area and face paint.

  • 2008 - 2012 Anaheim Police Department Cops 4 kids – Volunteer

- Delivered Christmas presents and food to low-income families in need.

  • 2006 –2009 Ellington Elementary School Parent Teacher Association (PTA)

- Helped subsidize holiday events and fundraisers. Worked alongside parents and teachers to create a safe afterschool environment within the community.

Timeline

Facilitator - Group Counselor 1

HealthRight 360
12.2024 - Current

Lead SUD Counselor

HealthRight 360
05.2024 - 12.2024

AOD Counselor Registered

Aegis Treatment Center
02.2023 - 05.2024

Level 5 Store Trainer

In N Out Burger
11.2019 - 03.2023

Floral Manager

Stater Bros. Markets
01.2016 - 04.2018

Office Bookkeeper/GMC

Stater Bros. Markets
07.2015 - 11.2019

Bachelor of Arts - General Psychology

California State University - Channel Islands

Associate of Applied Science - Psychology

Mt. San Antonio College
Kirstie Quezada