Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kirsten Wakefield

Kirsten Wakefield

Victoria

Summary

Passionate about project management in a diverse, tech forward and creative company that values people and excellence in product delivery.

I have a large amount of experience in a range of methodologies including Agile, Scrum, Waterfall and hybrids. I have worked with teams varying in size from three to thirty team members located both internally and externally and across different time zones.

I am used to working remotely and I have found that this does not hinder the ability to maintain relationships with team members and clients, as well as not slowing down the ability to deliver projects on time.

Overview

13
13
years of professional experience
2
2

Certifications

Work History

IT Project Manager

Arcurve Inc.
01.2023 - 04.2024
  • Working with clients from the birth of an idea to the deployment of a successful product. Including creating responses to Requests for Information, managing Discovery, Implementation and Maintenance of a product.
  • Use of multiple project methodologies and tools.
  • Managing project budgets and reporting to the client and company.
  • Resource management and reporting.
  • Working with multi-functional development teams and external stakeholders to ensure the delivery of high quality products.
  • Constant focus on team health and wellbeing - making sure they are maintaining a healthy work-life balance and are taking time for self-development.
  • Taking part in internal initiatives with a passion for encouraging Women in Tech.

IT Project Manager

Falcon Software
08.2022 - Current
  • Working with my team of designers, developers, testers and the client to ensure accurate and fast delivery of their website requirements via a variety of CMS platforms.
  • Working with client to advise on software updates and providing the necessary support.
  • Providing budget estimates and reporting on and monitoring budget usage throughout the project life cycle.
  • Creating project plans and report based on the clients needs and requirements.
  • Working according to the SLA agreed with the client.
  • Making use of Agile, SCRUM and Waterfall methodologies (hybrid) to ensure the best fit for the team, project and client.
  • Creating and championing process documentation and training team members to use Jira and Confluence.

Project Manager

Derivco
07.2013 - 11.2020
  • Project planning and risk management.
  • Team planning and management.
  • SCRUM master, Agile PM.
  • Stakeholder liaison and communication.
  • Creating and monitoring processes.
  • Working knowledge of SDLC across a variety of types of software development projects.
  • Managing internal and external teams and stakeholders.
  • Created project plans and managed resources.
  • Achieved project deadlines by coordinating with stakeholders to manage performance.
  • Fostered relationships with all stakeholders to promote positive working relationships.
  • Managing the handover of projects.
  • Worked with a variety of tools and software such as Jira, MS Office Suite, Trello, Visio, Confluence, Sharepoint, internal ERP,

Consultant Project and Call Centre Manager - Temp

Marshall Security
09.2021 - 11.2021
  • Involved in setting up and running a new Telesales Department.
  • Supervising, coaching, training, motivating and mentoring personnel.
  • Establishing, implementing and overseeing effective systems, processes and controls.
  • Stakeholder liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries.
  • Increases security contract sales by 10% within first month.
  • Increased contact with potential clients by an average of 30 people per day.
  • Planning and managing team performance and culture.
  • Monitoring and reviewing team performance.

Practicing Attorney

Various Law Firms
01.2011 - 07.2014
  • Advocated for clients before court in oral argument by presenting facts and evidence.
  • Conducted legal research.
  • Strategised legal arguments, negotiated cases and legal arguments.
  • Drafted and filed legal documentation.
  • Analyzed probable outcomes.
  • Legal advice.
  • Managed high-volume caseload.

Education

Bachelor of Arts - Psychology

Rhodes University
South Africa
2009

Bachelor of Arts - English

Rhodes University
South Africa
2009

Bachelor of Laws - Law Studies

Rhodes University
South Africa
2010

Skills

  • Flexible and Adaptable
  • Passionate about building relationships with coworkers and clients
  • Collaborative and willing to learn
  • Self-Motivated
  • Active and health orientated
  • Team builder and a love for helping others thrive
  • Team player - we all make the magic happen!
  • Passion for growth and eager to learn
  • Focus on team happiness and mental health
  • Focus on client engagement and transparency
  • Ability to juggle multiple projects of different complexity levels
  • Direct working experience with Trello, Jira, Confluence, AWS, Miro, Microsoft Azure DevOps, SharePoint (Bluepoint), Confluence and Microsoft Office Suite - Excel, Word, PowerPoint, Outlook

Certification


  • PMP, Project Management Institute (PMI)
  • Certified Scrum Master, Agile42
  • Studies in progress - Certified Cloud Practitioner (CCP)

Timeline

IT Project Manager

Arcurve Inc.
01.2023 - 04.2024

IT Project Manager

Falcon Software
08.2022 - Current

Consultant Project and Call Centre Manager - Temp

Marshall Security
09.2021 - 11.2021

Project Manager

Derivco
07.2013 - 11.2020

Practicing Attorney

Various Law Firms
01.2011 - 07.2014

Bachelor of Arts - Psychology

Rhodes University

Bachelor of Arts - English

Rhodes University

Bachelor of Laws - Law Studies

Rhodes University

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Kirsten Wakefield