Summary
Overview
Work History
Education
Skills
Love being outdoors wether it be camping, hiking, or going for quad rides.
Timeline
Hi, I’m

Kirsten Rogozinski

Alliance,AB

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task that has been given and training in any skill. Motivated to learn, grow and excel in any job industry. Experienced with over 3 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking cashier or retail position. Offering excellent communication and good judgment. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in merchandise and adept at offering every customer upbeat and knowledgeable support. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

7
years of professional experience

Work History

Wildrose Co-op

Cashier
11.2024 - Current

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Love Your Pet

Doggy Daycare Attendant
07.2021 - 11.2021

Job overview

  • Supervised work of contracted employees to keep on task for timely completion.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Improved operations through consistent hard work and dedication.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Used coordination and planning skills to achieve results according to schedule.

Apex Animal Clinic

Veterinary Assistant
04.2021 - 07.2021

Job overview

  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owner animal health questions and advised on best care practices.
  • Assisted senior staff with performing basic exams and tests, including blood analyses and physical assessments.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.

Chirp foods Inc.

Cashier and Stocker
10.2017 - 06.2019

Job overview

  • Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving product or service issues.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Participated in team-building activities to enhance working relationships.
  • Developed and maintained courteous and effective working relationships.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reviewed weekly sales ads and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained cash drawer of $500 or more per shift.
  • Collected and authorized payments of guests.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record all transactions accurately and efficiently.

Education

Rocky View Schools Online
Airdrie, AB

High School Diploma
06.2021

University Overview

  • Continuing education in Animal Sciences, Math and Biology.
  • Job-related courses: Work experience

Skills

  • Verbal and Written Communication
  • Supply Ordering and Restocking
  • Sales and Upselling
  • Time Management
  • Customer Billing
  • Emergency Response
  • Post-surgical Monitoring
  • Relationship Building
  • Veterinarian Assistance
  • Animal Behavioral Changes
  • Equipment Sterilization
  • Patient Record-keeping
  • Appointment Scheduling
  • Attention to Detail
  • Animal Feed Preparation
  • Cleaning and Sanitizing
  • Clinical Symptom Monitoring
  • Basic Animal Care
  • Decision Management
  • Medical Charting
  • Patient Check-Ins
  • Patient Discharge
  • Patient Care Monitoring
  • Vital Signs Measurement
  • Customer Service
  • Reception Area Maintenance
  • Cash Drawer Balancing

Love being outdoors wether it be camping, hiking, or going for quad rides.

As I said I love being outside, I have always had a love for nature and the outdoors. I have always loved going camping or fishing I grew up being surrounded by the forest and I am very thankful for that. I learned a lot from being surrounded by nature all the time. I am also an animal lover and always have been. I have 3 dogs and a male African Grey Parrot who is two years old. I take my dogs and bird very seriously but I love them with all my heart and would not trade them for the world.

Timeline

Cashier

Wildrose Co-op
11.2024 - Current

Doggy Daycare Attendant

Love Your Pet
07.2021 - 11.2021

Veterinary Assistant

Apex Animal Clinic
04.2021 - 07.2021

Cashier and Stocker

Chirp foods Inc.
10.2017 - 06.2019

Rocky View Schools Online

High School Diploma
Kirsten Rogozinski