Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kirsten Pitts

Edmonton,AB

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
10.2020 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Sales Associate

Bikini Village
08.2016 - 08.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Restaurant Hostess

Red Robin
01.2014 - 06.2016
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

Diploma - Practical Nurse

NorQuest College
Edmonton, AB
04.2025

High School Diploma -

Jasper Place School
Edmonton, AB
06.2018

Skills

  • Up-Selling
  • Organizational skills
  • Multitasking
  • Flexible Schedule
  • Sales Expertise
  • Exceptional Customer Service
  • POS System Operation
  • Cash Handling

Accomplishments

  • Beth Cherniawski Memorial Award for Athletics
  • Athletic Award “Heart and Soul”

Certification

First Aid and CPR certified

Timeline

Barista

Starbucks
10.2020 - Current

Sales Associate

Bikini Village
08.2016 - 08.2020

Restaurant Hostess

Red Robin
01.2014 - 06.2016

Diploma - Practical Nurse

NorQuest College

High School Diploma -

Jasper Place School

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Kirsten Pitts