Kirsten Marie Erskine
Mirabel,QC
Summary
Personable Animal Care Attendant delivering quality animal care by spotting medical issues and assisting with treatments. Sound knowledge of veterinary medical procedures and animal care techniques. Collaborative team player able to handle pets with behavioral issues.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Animal Care Attendant
McGill University CMARC
01.2020 - Current
- Daily feeding and health observations of various species
- Caring for both physical and mental health of the animals
- Holding and restraining animals for the AHT
- Being up to date on all trainings and recent SOPs
- Training members on the team
- Creating and innovating as a team a new marmoset enclosure.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Reduced stress levels in animals through consistent implementation of behavioral enrichment activities tailored to individual needs.
Assistant Technician
Citox Laboratories North America
08.2017 - 01.2020
- Cleaning and changing cages, and change rodent bins, including animals on infusion.
- Holding and restraining dogs, pigs, monkeys, rabbits, mice and rats
- Practicing GLP and reading SOPs.
- Filling dosing syringes, ensuring they're filled to appropriate volumes.
- Handling and storing samples
- Performing centrifugation on blood samples, and separating the plasma or serum with or without the use of a micropipette for multiple time points at a time.
- Held the title on NHP cage exchange team leader, to ensure proper training of a team of 10 on various caging.
Adoption Counselor
Montreal SPCA
04.2015 - 08.2017
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Routinely answered customer questions regarding animal needs, basic care and pricing
- Asked open-ended questions to assess customer needs
- Manage multiple clients and volunteers at a time
- Provided new pet owners with excellent customer service and compassion for their pets.
- Mentored new Adoption Counselors as they acclimated to their roles, sharing best practices and valuable insights gained from years of experience.
- Facilitated training sessions on various topics related to adoption for prospective adoptive parents and professionals.
Kennels
SPCA Montreal
08.2012 - 04.2015
- Cared for a wide range of animals, including rodents and exotic birds.
- Advising clinic staff of any illness or injury noticed on an animal.
- Assisting a technician with providing treatment including medication, hydrotherapy, and physiotherapy.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Reduced stress levels in animals through consistent implementation of behavioral enrichment activities tailored to individual needs.
- Collaborated with veterinarians to provide comprehensive medical care for animals under treatment or rehabilitation programs.
- Successfully trained new volunteers on standard operating procedures, contributing positively towards efficient and consistent animal care.
- Assessed incoming animals' behavior and health status to determine appropriate placement within the facility or referral to specialized services when necessary.
- Implemented new feeding protocols that resulted in healthier weight management for overweight pets housed at the facility.
- Increased efficiency in daily operations by maintaining accurate records of animal intake, treatments, and dispositions.
- Designed training manuals and education techniques to train personnel.
Education
College -
Social Science And Languages (not Completed)
Montreal, QC05.2011
High school Diploma -
Rosemount High School
Montreal, QC06.2009
Skills
- Behavior Observation
- Health monitoring
- Medication Administration
- Behavior Analysis
- Vaccination procedures
- Pet handling
- Animal Enrichment
- Complex Problem-Solving
- Time Management
- Team Leadership
- Animal Behavior Education
- SOP compliance
Certification
- Get MotiVETed University, school of wellbeing for veterinarian professionals
- First Aid Responder at the workplace
volunteer work
SPCA adoption counselor Team Leader 2017-2019
- Manage the training for a team of 30 people
- Managing the scheduling and inputting hours
- Follow ups for missed shifts
- Revamped the training of new volunteers
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Animal Care Attendant
McGill University CMARC
01.2020 - Current
Assistant Technician
Citox Laboratories North America
08.2017 - 01.2020
Adoption Counselor
Montreal SPCA
04.2015 - 08.2017
Kennels
SPCA Montreal
08.2012 - 04.2015
College -
Social Science And Languages (not Completed)
High school Diploma -
Rosemount High School
- Get MotiVETed University, school of wellbeing for veterinarian professionals
- First Aid Responder at the workplace
Similar Profiles
Audrée LalibertéAudrée Laliberté
Animal Health Technician at CMARC/McGill UniversityAnimal Health Technician at CMARC/McGill University
Hope KircherHope Kircher
Teaching Assistant at McGill UniversityTeaching Assistant at McGill University
Ben FaermanBen Faerman
Casual Research Assistant – Dr. Ryan Mailloux, Dr. Luis Agellon at Macdonald Campus, McGill UniversityCasual Research Assistant – Dr. Ryan Mailloux, Dr. Luis Agellon at Macdonald Campus, McGill University