Kirsten MacLeod
Award-Winning Sales Leader | Proven Revenue Driver | Ready to Re-Enter and Excel
Kelowna,BC
Summary
Award-winning, technology-focused, Territory Account Manager with a proven history of driving revenue growth, expanding enterprise accounts, and building long-term client relationships. Known for strategic account planning, retention, and cross-sell success in fast-paced technology environments.
After a purposeful career pause, returning to the market with refreshed focus, up-to-date technology knowledge, and a consultative, customer-first approach.
Overview
26
26
years of professional experience
Work History
Chief Training and Education Officer
Pax Academy
Sonoma, CA
05.2015 - Current
- Fostered critical thinking skills through project-based learning initiatives that emphasized real-world applications of course material.
- Promoted a culture of continuous improvement by regularly reviewing and updating policies, procedures, and practices to ensure alignment with best practices in education.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Mobility Channel Territory Manager
Citrix Systems Inc
Santa Clara, CA
03.2014 - 10.2015
- Collaborated with internal teams to deliver high-quality training programs for partner sales teams, enhancing their product knowledge and selling skills.
- Implemented revenue sharing models that incentivized partners to exceed sales targets and foster long-term partnerships.
- Managed co-marketing activities that highlighted both our organization''s value proposition along with our partners'' unique offerings in order expand brand visibility.
- Enabled cross-functional collaboration between sales, marketing, finance, operations, technical support staff across partnered organizations for better efficiency.
Senior Territory Account Manager
Zenprise (ACQ by Citrix in 2013)
Redwood Shores, CA
07.2011 - 03.2014
- Awarded Citrix President's Club in 2013 (2014)
- Achieved 209% of quota for 2013 by building, directing, and motivating high-performing sales team.
- Developed and presented talks on available products and services that could meet current business needs.
- Managed over 100 accounts with the South Central Region.
- Provided training sessions for new team members on account management techniques, leading to a more efficient workforce.
Inside Sales Representative
ArcSight Technologies (ACQ by HP in 2010)
Cupertino, CA
08.2010 - 07.2011
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Manager of Market Development
AeroScout, Inc.
Redwood City, USA
03.2007 - 04.2008
- Responsible for partnerships that lead to the following Multi-Million dollar sales wins: Goodyear, Freescale Semiconductor and Providence Health & Services
- Applied market intelligence to inform strategic decisions related to product positioning, pricing, and distribution channels.
- Increased market share by 20% within first year
- Developed plans to achieve market share, sales growth and financial profitability via strategic partnerships
Territory Manager/Account Executive
Premiere Global Services (formerly XPEDITE)
San Francisco, USA
03.2002 - 05.2005
- Awarded Chairman's Club for Sales Excellence
- Managed over 100 accounts within the Western territory.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Consistently maintained over 100% of $1,000,000 quota during 3 year tenure with Premiere
Corporate Account Manager
Vicinity, Inc. (ACQ by Microsoft in 2002)
Sunnyvale, USA
08.2000 - 02.2002
- Maintained over 100% of monthly $35,000 quota per month
- At 112%, ranked 3rd out of 15 Account Managers in terms of annual quota attainment
- Managed and forecasted all sales for 3540 top-tier assigned Retail Accounts
- Optimized account profitability by closely monitoring financial metrics, adjusting pricing strategies as needed based on market conditions or competitive pressures.
Sales Development Representative
Clarify, Inc. (ACQ by Nortel Networks in 2000)
San Jose, USA
08.1999 - 07.2000
- Awarded President's Club for Sales Excellence
- Obtained 218% of $1,000,000 quota for Q2 1999, 175% of $1,000,000 quota for 1998
- Contributed $2,100,000 in sales within a 6 month period
- Used data analytics to identify and track sales trends and develop actionable insights.
- Built and managed accurate sales pipeline to maintain high volume of activity.
Corporate Sales Representative
Persistence Software
San Mateo, USA
05.1998 - 08.1999
- Awarded President's Club for Sales Excellence
- Exceeded 1999 $1,000,000 quota within 3 months of start date
- Built new customer relationships, maintained existing accounts, collected past dues and resigned past clients
- Coordinated efforts with the account management team to upsell current clients on additional services or product upgrades when applicable.
Education
Kwantlen University
Richmond, BCSkills
Sales Club Achievement Award Winner
Business Development
Territory Management
Sales Expertise
Strong Work Ethic
Goals and Performance
Relationship Building and Management
Excellent Interpersonal Communication
Contract Negotiation
Issue Resolution
Accomplishments
Chairman and President's Club Sales Achievement Awards: 1999, 2000, 2003, 2004 and 2014.
References
Available upon request
Timeline
Chief Training and Education Officer
Pax Academy
05.2015 - Current
Mobility Channel Territory Manager
Citrix Systems Inc
03.2014 - 10.2015
Senior Territory Account Manager
Zenprise (ACQ by Citrix in 2013)
07.2011 - 03.2014
Inside Sales Representative
ArcSight Technologies (ACQ by HP in 2010)
08.2010 - 07.2011
Manager of Market Development
AeroScout, Inc.
03.2007 - 04.2008
Territory Manager/Account Executive
Premiere Global Services (formerly XPEDITE)
03.2002 - 05.2005
Corporate Account Manager
Vicinity, Inc. (ACQ by Microsoft in 2002)
08.2000 - 02.2002
Sales Development Representative
Clarify, Inc. (ACQ by Nortel Networks in 2000)
08.1999 - 07.2000
Corporate Sales Representative
Persistence Software
05.1998 - 08.1999
Kwantlen University