Kirsten Cadogan-fernandes
Mississauga,ON
Summary
Dynamic Mixologist and business owner with a proven track record at ACI Brands, enhancing team productivity and customer satisfaction through expert cocktail creation and exceptional customer experience management. Skilled in training new staff and implementing cleanliness protocols, I excel in fostering professional growth and building strong customer relationships.
Overview
8
8
years of professional experience
Work History
Mixologist
Cocktail Mobile Bar (my Own Business)
Mississauga, ON
05.2020 - Current
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
Lead Hand
ACI Brands
Oakville, ON
02.2018 - 12.2023
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
- Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
- Mentored new hires through comprehensive training programs, fostering professional growth and building strong teams.
- Communicated with management and team members to resolve obstacles and complete projects.
Production Operator
Magna Seating
Mississauga, ON
06.2016 - 01.2018
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
Education
GED -
Burnhamthorpe Collegiate Adult Learning Centre (BCALC)
Etobicoke, ON11.2014
Skills
- Cleanliness and sanitation
- Training New Staff
- Warehouse Organization
- Loading and unloading
- Product Packaging
- Order Picking
- Stacking Merchandise
- Packaging and Labeling
- Lifting and sorting
- Pallet Jack Handling
- Problem-Solving
- Relationship Building
Timeline
Mixologist
Cocktail Mobile Bar (my Own Business)
05.2020 - Current
Lead Hand
ACI Brands
02.2018 - 12.2023
Production Operator
Magna Seating
06.2016 - 01.2018
GED -
Burnhamthorpe Collegiate Adult Learning Centre (BCALC)