Summary
Overview
Work History
Education
Skills
cricket
Work Availability
Quote
Timeline
Generic
Kirstan Kallicharan

Kirstan Kallicharan

Brampton,ON

Summary

I am applying for a position because your mission and vision align with my values. As you'll see from my resume, what motivates me is working for organizations, like yours, that serve a higher purpose. I would love to bring my skills and experience to support your cause.

Throughout my career, I have gone beyond basic requirements to give customers top-notch service. I'm experienced in communicating, customer service and appointment setting. I listen intently, follow scripts well and quickly assess customers issues to identify and implement effective solutions. This is why customers seek me out from other sales personnel - they know that I will make every effort to resolve problems and deliver the best options.

I would greatly appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable addition and your business goals. At your convenience, I am available for an interview or further discussion. I look forward to your response.

Thank you in advance.

Kirstan Kallicharan

Overview

4
4
years of professional experience

Work History

Small Business Owner

Technologies Used
01.2020 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Acted as first point of contact and set appointments for prospective clients
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments
  • Answered phone calls and answered questions from potential customers
  • Utilized CRM system to track and manage leads, keeping appointments organized
  • Communicated with management to provide feedback on value and productiveness of appointment setting process
  • Scheduled and confirmed appointments and meetings for senior management team
  • Confirmed appointments, communicated with clients, and updated client records
  • Operated multi-line telephone system to answer and direct high volume of calls
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments
  • A daily follow up of over 60 cold leads a day consistently

Education

Sports Management -

University of The West Indies
Trinidad
06.2025

High School Diploma -

Hillview College
Trinidad
06.2019

Skills

  • Desktops, Laptops and Mobile Devices
  • Inbounds and Out-bounds messages/calls
  • Communication skills
  • High-volume call environments
  • Cold Calling
  • Lead qualification
  • Customer rapport
  • Setting appointments
  • Time Management
  • Appointment Booking
  • Meeting Sales Goals
  • Customer Feedback
  • Outbound Calling
  • Relationship-Selling Skills
  • Sales Support
  • Warm and Cold Call Expertise

cricket

I also play cricket professionally at a high level for my country and interacted with thousands on persons throughout my career. Traveling is something i love and i have been able to travel the world playing cricket. Recently i have been studying appointment setting while running a small business on my own to be able to get a good job while i play. two main things i enjoy a lot if appointment setting and playing cricket.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Small Business Owner

Technologies Used
01.2020 - Current

Sports Management -

University of The West Indies

High School Diploma -

Hillview College

Similar Profiles

CREATE PROFILE
Kirstan Kallicharan