Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kirscen Rulloda

Stoughton,SK

Summary

Hardworking person with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

I am also resourceful and professional in hospitality management, known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server/ Shift Manager

Stoughts Eatery
Stoughton, SK
02.2022 - 11.2024
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Hotel Manager

Poplar Tree Inn
Stoughton, SK
07.2022 - 11.2024
  • During my time as a hotel manager, I have implemented policies and procedures, managed personnel/employees, arranged ordering/food deliveries, ensured day-to-day repairs and improvements in the building are up to par, and administered the books for the hotel. This includes monthly reports, payables, receivables, etc.

Night Auditor / Assistant Manager

Poplar Tree Inn
Stoughton, SK
06.2018 - 07.2022
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Provided leadership as directed by my General Manager such as insight and mentoring to newly hired employees to supply knowledge of various company programs.

Cashier

Stougton Consumerts Co-operatives
Stoughton, SK
07.2020 - 02.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management in relations with Bakery Department and Liquor Department.

Stock Controller

Nofrills
Estervan, SK
05.2020 - 08.2020
  • Monitored stock levels to ensure adequate supply for production needs.
  • Ensured all goods were stored safely and securely according to Health and Safety regulations.

Sandwich Artist

Subway
Stoughton, SK
07.2019 - 07.2020
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.

Cook

Saskatchewan Health Authority
Stoughton, SK
03.2020 - 06.2020
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Followed established procedures and requirements for safe food handling, storage and service.

Cashier

Stoughton Meat Market
Stoughton, SK
08.2017 - 09.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management such as helping out in the Meat Department.

Education

High School Diploma -

Stoughton Central School
Stoughton, SK
07-2018

Skills

  • Account Administration
  • Community Relations
  • Staff Scheduling
  • Hospitality
  • Reservations Management
  • Project Oversight
  • Employee Performance Reviews
  • Reporting
  • Training and mentoring
  • Staff Supervision
  • Safety Procedures
  • Property Management Systems
  • Employee Scheduling

Certification

  • Certified and Completed Standard First Aid CPR & AED

Timeline

Hotel Manager

Poplar Tree Inn
07.2022 - 11.2024

Server/ Shift Manager

Stoughts Eatery
02.2022 - 11.2024

Cashier

Stougton Consumerts Co-operatives
07.2020 - 02.2021

Stock Controller

Nofrills
05.2020 - 08.2020

Cook

Saskatchewan Health Authority
03.2020 - 06.2020

Sandwich Artist

Subway
07.2019 - 07.2020

Night Auditor / Assistant Manager

Poplar Tree Inn
06.2018 - 07.2022

Cashier

Stoughton Meat Market
08.2017 - 09.2019

High School Diploma -

Stoughton Central School
Kirscen Rulloda