With over 20 years of experience in social services, I am a goal-oriented professional with a keen attention to detail. I have successfully worked in diverse settings and am eager to enhance my skills, learn, and grow within your organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Authority and Stakeholder Relations, Manager
Department of Families, Child and Youth Services Division, Strategic Initiatives and Program Support Branch
05.2023 - Current
Oversee, develop and revise the Child and Family Services Agency Standards Manual to align with changes to the Child and Family Services Act and relevant regulations for the province of Manitoba including National Standards
Develop and revise current policies for the child welfare system
Write briefing notes for the Minister of Families, respond to public inquiries, child and family services agencies, Authorities and other stakeholder regarding funding and other inquiries
Oversight of programs that provides services to youth who have and are existing the child welfare system
Monitor financial reporting for the Supports for Young Adults Grant and update information for the department of families
Support and partner with other government departments for new programming, policy, standards and legislations
Treasury board submissions for funding for programs
Participate in cross department meetings and work to achieve new program projects and information sharing
Supervise staff, provide mentoring, coaching, task assignments and monitoring
Complete performance development for staff
Collaborate with other unit management to come up with creative ideas for information sharing and teaching for our teams
Service Specialist
Métis Child and Family Services
12.2017 - 01.2023
Conduct investigations of misconduct as directed by the Chief Executive Officer, including supporting and investigating Human Resource related issues
Lead inter-jurisdictional consultations and engagements for Interprovincial Placement Agreements, supporting sending and receiving agency management and staff
Child Abuse Committee Specialist- Supported and consulted with other Authority representatives on issues related to child abuse investigations, monitoring and reporting committee information to the Director of child welfare
Critical Incident Reporting- supporting agency staff in completing Critical incident reports, reviewing and ensuring compliance
Internal Agency Reviews- Producing comprehensive reports on serious injury and the death of a child in care
Reviewing agency compliance with relevant child welfare legislation, regulation and relevant policies, including investigating and interviewing staff and gathering autopsy reports for the completion of the review
Report findings and recommendations to the Manitoba Advocate for children and youth
Training and Education Coordinator- Provide training, research and develop training outlines and summaries for contracted organizations to train Authority, agency staff and caregivers
Identify gaps in trainings, manage training budgets, monitoring of training attendance and completed training data for annual reports
Provided ASIST to the Metis child and family services system
Transfer of Guardianship- Review and complete documentation for transfers of guardianship of children when they became permanent wards to their Culturally Appropriate Authority
Changes of Authority Requests- Ensuring that all requests from families to change their Authority of service meets regulation criteria
Participate as a member on a variety of cross Authority Agreements and committees and developing policies and procedures
Open communication within provincial limits, discuss and agree on changes with involved stakeholders to the standards and guidelines for the child welfare system
Provide direction and support to agency staff in policy changes
Interpreting and working within the scope of federal and provincial legislations, regulations and standards
Manager of Service and Training/Interim Manager of Quality Assurance
Métis Child and Family Services Authority
03.2021 - 02.2022
Complete Internal Agency Reviews/investigations/interviews surrounding the death or critical incident of children and youth in care
Review Internal Agency reviews submitted by agency Executive Management and provide recommendations in addition to the agency's findings
Manage the training budget for all Métis Child and Family Services Staff
Provide training data to the Executive Directors of each child welfare agency to show gaps in training areas
Provide support and direction to the staff
Oversee and assign duties to staff
Assess staff's skills and assign work to staff for their program oversight
Review and approve sick leave/vacation requests/training requests
In collaboration with other key stakeholders, create new policies, directives and come up with creative ways to distribute information to agency and authority staff
Provide regular supervision
Child Protection Case Manager
Southeast Child and Family Services
06.2014 - 12.2017
Investigate allegations of child abuse and neglect
Case management (conduct assessments, intake, service coordination, developing case plans and monitoring)
Provide counselling and crisis intervention and applying the ASIST model where appropriate
Coordinate with collaterals for developing family case planning
Family, adult, child assessments that include addressing all life areas while focusing on strength
Reunification and discharge planning
Working and supporting families experiencing addictions, domestic violence and violent crimes
Interview families, children and youth to assess, monitor and update safety and risk
Collaborate with families, support networks and the First Nations communities and other collaterals to support families
Working with families for reunifying children and youth
Working within the child and family services standards, legislations and regulations
Attend court proceedings for apprehensions, transfers of guardianship and orders for temporary and permanent care
Work independently and within a team
Connecting clients to appropriate services
Clear concise written reports
Collaborate with First Nations communities for the care and well-being of the children residing out of their community
Work with schools, health professionals, RCMP and other collaterals
Updating and maintaining records on the Child Services Information System
Support youth transitioning out of care and develop case plans for after care service and financial supports
Crisis intervention and applying the ASIST model
Education
Bachelor of Social Work -
University of Manitoba
Winnipeg, Manitoba
06.2014
Bachelor of Arts -
University of Winnipeg
Winnipeg, Manitoba
06.2008
Skills
Active Listening
Written Communication
Decision Making
Adaptability and reliability
Advocacy
Proficiency in Microsoft Office 365
Organizational Skills
Problem-Solving
Team Collaboration
Conflict Resolution
Critical Thinking and decision-making
Team leadership
Project planning and management
Relationship building
Staff training and development
Verbal and written communication
Documentation and reporting
Staff management and task delegation
Goal setting
Performance management
Training, coaching and mentoring
Policy and procedure development and implementation
Conflict resolution
Partnership development
Regulatory compliance
Stakeholder management
Active listening and problem solving
Certification
· Registered Social Worker with the Manitoba College of Social Workers
· Safe Home Study Certification May 2020
· Safe Home Study Supervisor Certification May 2020
Department of Families, Child and Youth Services Division, Strategic Initiatives and Program Support Branch
05.2023 - Current
Manager of Service and Training/Interim Manager of Quality Assurance
Métis Child and Family Services Authority
03.2021 - 02.2022
Service Specialist
Métis Child and Family Services
12.2017 - 01.2023
Child Protection Case Manager
Southeast Child and Family Services
06.2014 - 12.2017
Bachelor of Social Work -
University of Manitoba
Bachelor of Arts -
University of Winnipeg
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