Kirolos Botros
Mississauga,ON
Summary
Accomplished Physiotherapist with a proven track record at the Egyptian Ministry of Health, enhancing patient mobility and quality of life through innovative treatment plans. Skilled in time management and problem-solving, demonstrated by improving patient satisfaction and treatment efficacy. Expert in customer service, ensuring personalized care and fostering positive outcomes.
Overview
12
12
years of professional experience
Work History
Driver
Uber Eats
11.2023 - Current
- Delivered goods and products to customer on time and in excellent condition
Assistant Manager
Paramount Fine Foods
06.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Developed strong working relationships with staff, fostering a positive work environment
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Improved customer satisfaction by addressing and resolving complaints promptly
- Mentored team members to enhance professional development and accountability in workplace
Server and Cashier
Paramount Fine Foods
09.2019 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Assisted in training new hires, providing guidance on restaurant standards and best practices
Physiotherapist Assistant
Core Physical Care
08.2019 - 06.2020
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques
- Supported optimal patient care by maintaining a clean, safe, and organized treatment environment
- Scheduled patient appointments to meet treatment requirements and provide quality care
- Documented each patient case with updates in computer system
Physiotherapist
Egyptian Ministry Of Health
07.2012 - 06.2019
- Enhanced patients' quality of life through targeted physical therapy exercises and pain management techniques
- Educated patients, families and caregivers on home exercise program that complement therapy sessions
- Educated patients on injury prevention strategies, promoting long-term health and wellbeing
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability
- Utilized evidence-based practices to ensure most effective treatment methods were employed for each individual case
- Improved patient mobility by designing and implementing personalized treatment plans
Education
Bachelor of Physical Therapy -
Cairo University
Giza, Egypt11.2009
Skills
- Time Management
- Team Player
- Multitasking Abilities
- Attention to Detail
- Customer Service
- Problem-Solving
Timeline
Driver
Uber Eats
11.2023 - Current
Assistant Manager
Paramount Fine Foods
06.2021 - 10.2023
Server and Cashier
Paramount Fine Foods
09.2019 - 05.2021
Physiotherapist Assistant
Core Physical Care
08.2019 - 06.2020
Physiotherapist
Egyptian Ministry Of Health
07.2012 - 06.2019
Bachelor of Physical Therapy -
Cairo University
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