Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirollos Bassalious

Mississauga

Summary

Entrepreneurial and results-driven professional with over seven years of experience in business management, operations, and hands-on field work. Built and sold a successful dry cleaning business, applying skills in workflow optimization, staff leadership, and customer service excellence. Previous experience in the construction industry provided a strong foundation in site operations, project execution, and physical discipline. Skilled at leading teams, improving efficiency, and solving problems in fast-paced environments. Eager to contribute leadership, customer service, and business insight to new professional challenges.

Overview

10
10
years of professional experience

Work History

Owner & Operations Lead

Elegant Plus Cleaners
06.2018 - 05.2025
  • Founded and managed a dry cleaning business, leading all aspects of operations including staffing, customer service, inventory, and financial performance.
  • Oversaw garment care processes, including stain removal, fabric-specific cleaning protocols, pressing, and quality inspections to ensure premium service standards.
  • Implemented POS and order management software to track sales, manage workflow, and analyze customer trends.
  • Handled budgeting, cost control, and pricing strategy, improving net margins through operational efficiency and supplier negotiation.
  • Created marketing initiatives such as local promotions, loyalty programs, and referral incentives, which helped increase customer retention and grow the client base.
  • Built a strong, service-oriented team through effective hiring, onboarding, and performance coaching.

Construction Labourer

Reemscape
07.2015 - 11.2017
  • Worked on a range of residential and commercial construction projects, supporting core tasks such as demolition, framing, concrete pouring, drywall installation, and site prep.
  • Assisted in interpreting blueprints, measuring and cutting materials, and assembling structural elements under the direction of skilled trades.
  • Collaborated closely with carpenters, electricians, and supervisors to ensure smooth workflow and timely project delivery.
  • Supported inventory management by unloading materials, tracking on-site tools, and communicating supply needs to supervisors.

Education

High School Diploma -

Philopateer Christian College
Mississauga, ON
06-2015

Skills

  • Business Ownership & Strategy
  • Financial Management & Budgeting
  • Conflict Resolution & Interpersonal Communication
  • Point-of-Sale (POS) & Order Management Systems
  • Local Marketing & Promotion Strategy
  • Employee Training & Performance Coaching
  • Adaptability in Fast-Paced Environments
  • Strong communicator and problem solver, with proven ability to lead teams and manage time-critical workflows

Timeline

Owner & Operations Lead

Elegant Plus Cleaners
06.2018 - 05.2025

Construction Labourer

Reemscape
07.2015 - 11.2017

High School Diploma -

Philopateer Christian College

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Kirollos Bassalious