KIRKY HINES
HALIFAX
Summary
Motivated professional with nearly 10 years of experience in fine dining and cabaret settings. Excels in delivering exceptional service, anticipating guest needs, and creating memorable experiences. Skills include strong communication, expertise in beverage pairings, and effective team training. Thrives in dynamic environments, focusing on up-selling premium wines and spirits while maintaining cleanliness and efficiency in both front-of-house and back-of-house operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server, Support
DAMAURIZIO
09.2024 - Current
- Greet guests with enthusiasm and warmth, creating a welcoming atmosphere from the moment they arrive
- Maintain a comprehensive knowledge of the menu and wine list to offer guidance and suggestions, enhancing the overall dining experience
- Build friendly rapport with guests, providing attentive service throughout their visit
- Deliver top-tier fine dining service with a focus on guest comfort and meticulous attention to detail
- Perform opening and closing tasks to facilitate smooth operations and a well-prepared environment
- Operate an espresso machine and fulfill barista duties, crafting high-quality coffee beverages
- Engage in bussing, cleaning, and resetting tables to keep the dining area organized and inviting
Bartender, Supervisor
ECONOMY SHOE SHOP
08.2020 - 10.2024
- Greet and engage guests, catering to their needs throughout their dining and lounging experience
- Anticipate guest preferences and build rapport with regular patrons, ensuring ultimate satisfaction and repeat business
- Trusted with opening and closing procedures, showcasing independent responsibility
- Maintain clean and efficient table turnovers to optimize restaurant flow
- Proficiently promote menu items, successfully 'up-selling' alcohol, food, and add-ons
Server, Bartender
THE BITTEN MOON
01.2019 - 03.2020
- Provide attentive service, consistently checking in to ensure guest contentment
- Efficiently set tables, maximize table turnover, and maintain restaurant flow
- Demonstrate full menu knowledge, enhancing the dining experience
Server
MIKE'S LUNCH FAMILY RESTAURANT
06.2016 - 01.2019
- Deliver efficient service, ensuring guest needs are met
- Maintain cleanliness, promptly clearing tables and replenishing essentials
- Contribute to overall restaurant cleanliness without additional cleaning staff
Skills
- Strong communication skills
- Beverage pairings
- Training and supporting team members
- Upselling premium wines and spirits
- Cleanliness and efficiency
- Front-of-house operations
- Adapting in dynamic environments
Certification
Serve Right
References
Immediately available upon request
Timeline
Server, Support
DAMAURIZIO
09.2024 - Current
Bartender, Supervisor
ECONOMY SHOE SHOP
08.2020 - 10.2024
Server, Bartender
THE BITTEN MOON
01.2019 - 03.2020
Server
MIKE'S LUNCH FAMILY RESTAURANT
06.2016 - 01.2019
Serve Right
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