KIRKPATRICK JOHN PENALOSA
Brampton,On
Summary
Highly motivated professional work with multiple experience in various fields. Teachable and open-minded. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.
Overview
7
7
years of professional experience
Work History
Insurance Coordinator / Medical Biller
Healthcare Plus Corp.
02.2023 - 11.2023
- Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates.
- Streamlined office workflows for increased productivity, organizing and maintaining client files.
- Reduced claim-processing time by implementing an improved tracking system for faster resolution.
Administrator
Penaranda Birthing Center
09.2022 - 02.2023
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
Head Cashier
Gatchalian Medical Center
12.2018 - 10.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Sales Associate / Bank Teller
Philippine National Bank
04.2018 - 08.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Loan Specialist
Eastwest Rural Bank
08.2016 - 03.2018
- Improved loan application processing by streamlining documentation and verification procedures.
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
Education
Bachelor of Science in Maritime Transportation -
01.2012
Skills
- Confident
- Respectful
- Responsive
- Exceptional communication and interpersonal skills
- Responsible
- Patient
- Motivated
- Flexible
- Reliable
- Open-minded
References
Available upon request
Timeline
Insurance Coordinator / Medical Biller
Healthcare Plus Corp.
02.2023 - 11.2023
Administrator
Penaranda Birthing Center
09.2022 - 02.2023
Head Cashier
Gatchalian Medical Center
12.2018 - 10.2021
Sales Associate / Bank Teller
Philippine National Bank
04.2018 - 08.2018
Loan Specialist
Eastwest Rural Bank
08.2016 - 03.2018
Bachelor of Science in Maritime Transportation -
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