Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kirkland Shellborn

Kimberley,BC

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 4 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner

Mango IT
06.2020 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Founder

Kootenay Powder Coating Corp
05.2023 - 10.2023
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Developed strong partnerships with key industry players, contributing to an increased market presence.
  • Drove revenue growth by launching new products and services that met customer demands.
  • Expanded the company''s geographical reach, opening new markets and increasing profitability.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.
  • Implemented efficient operational processes to optimize productivity and resource allocation.

Director of Sales

LTB Computer Solutions
12.2017 - 04.2020
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Reduced client attrition rates by designing customized retention strategies focused on delivering exceptional service experiences.
  • Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
  • Increased recurring, and overall revenue over 500%

Solutions Advisor

RM Office Solutions
10.2016 - 12.2017
  • Enhanced client satisfaction by providing tailored solutions and personalized advice.
  • Identified opportunities for process improvement, leading to increased efficiency and productivity within the team.
  • Developed and maintained strong relationships with key stakeholders, ensuring smooth project collaboration and timely delivery.
  • Established and expanded relationships with the local business community

Education

High School Diploma -

MountBaker Secondary School/College of The Rockies
Cranbrook, BC
01.2017

Skills

  • KPI Management
  • Budget Administration
  • Administrative Oversight
  • Regulatory Compliance
  • Business Management
  • Sales Leadership
  • Cost Reduction

Certification

Google IT Support Certification

Google Systems Administrator Certification

Timeline

Founder

Kootenay Powder Coating Corp
05.2023 - 10.2023

Owner

Mango IT
06.2020 - Current

Director of Sales

LTB Computer Solutions
12.2017 - 04.2020

Solutions Advisor

RM Office Solutions
10.2016 - 12.2017

High School Diploma -

MountBaker Secondary School/College of The Rockies

Similar Profiles

CREATE PROFILE
Kirkland Shellborn