Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kirk Melhado

Oshawa

Summary

Detail-oriented security and logistics professional with a strong background in armed cash transport, security operations, and package delivery. Experienced in risk management, crisis response, and providing exceptional customer service. Skilled in firearm operation, conflict resolution, and efficient route logistics management. Thrives in high-pressure environments while prioritizing safety and compliance. Excellent communication, problem-solving, and leadership skills. Proven track record of coaching and mentoring athletes.

Overview

6
6
years of professional experience

Work History

Volleyball Coach

Scarborough Titans
09.2024 - Current
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • · Schedule practice matches to improve relations between different clubs
  • Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
  • Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
  • Prepared athletes for special competitions and tournaments.
  • Improved team performance by developing and implementing strategic game plans and practice sessions.
  • Organized travel logistics for away games, ensuring efficient transportation arrangements for all team members.
  • Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.

D3 Driver

FedEx
12.2022 - Current
  • Return undelivered high-end packages to station for re-sorting
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Report suspected fraudulent packages to manager
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Organize packages within the vehicle for efficient delivery
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.

Secure Armed Driver

GardaWorld Cash Services
05.2024 - 01.2025
  • Collect and deliver valuables to our customers
  • Ensure a safe environment for your team and clients
  • Replenishing ATMs at different financial institutions
  • Offer quality service to our customers
  • Ensure compliance with established routes and schedules for delivery
  • Conducted regular pre-and post-trip inspections of vehicles, reporting any issues promptly for resolution before commencing duties.
  • Ensured timely deliveries by meticulously planning routes, taking into account traffic patterns and potential obstacles.
  • Maintained a clean driving record, demonstrating commitment to safety and professionalism on the job.
  • Handled sensitive materials appropriately, ensuring they were securely stored during transport according to established procedures.
  • Operated armored vehicles responsibly abiding laws regulations guaranteeing safe transportation valuable goods.
  • Increased efficiency by assisting in loading and unloading of cargo, minimizing time spent at each stop.
  • Developed trusting relationships with clients through punctual deliveries and exceptional customer service.
  • Used Company software to maintain records and logs of fuel charges, distance covered and delivery of cash to banks.
  • Demonstrated exceptional attention to detail while verifying shipment contents against delivery documents for accuracy.
  • Performed pre-trip inspections on armored truck by checking fluid levels, signals, brakes and engine functionality.
  • Safeguarded company assets during transportation by adhering to strict security protocols and procedures.
  • Collaborated effectively with team members during high-pressure situations, ensuring smooth operations despite challenges encountered on the road.
  • Loading and unloading the armoured vehicle at the branch
  • Ensure the sorting and distribution of packages in the vault
  • Carry out operations in accordance with GardaWorld's procedures and regulations
  • All other related tasks
  • Utilized defensive driving techniques to minimize potential accidents or incidents while on duty.
  • Responded calmly and efficiently in emergencies or unexpected scenarios involving crime or medical issues.

Armed Guard Courier

CSI Secuirty Services
11.2023 - 03.2024
  • Established trust among clients through consistent communication about delivery schedules and updates on ongoing shipments.
  • Adhered to strict confidentiality standards when handling sensitive information related to clients'' financial assets.

· Organize packages within vehicle for efficient delivery

· Follow designated routes for delivery

· Receive high value goods from clients

· Deliver high value goods to banks and clients

· Communicate with dispatch and other guards about current and intentional location

· Operate firearm with regulations

· Inspect firearms pre/post shift

  • Reduced risk during deliveries by consistently following company protocols and safety procedures.
  • Fostered a positive work atmosphere by collaborating with team members and maintaining open lines of communication throughout shifts.
  • Provided a strong visible deterrent against potential thefts by maintaining an alert and professional demeanor while on duty.
  • Assisted customers with inquiries or concerns regarding their cash deliveries, providing exceptional customer service.
  • Increased efficiency by performing regular vehicle maintenance checks and promptly reporting any issues for repair.
  • Ensured the safe transportation of high-value goods by utilizing advanced driving techniques in various road conditions.
  • Improved security measures by conducting thorough pre-trip inspections of cash transit vehicles.
  • Overcame challenges such as traffic delays or unexpected route changes by adapting quickly and communicating effectively with the team.
  • Maintained accurate records of all transactions, ensuring proper documentation for further review.
  • Enhanced client satisfaction with timely delivery of cash and valuables to various locations.
  • Consistently met deadlines for pick-ups and drop-offs, showcasing excellent time management skills throughout daily operations.
  • Completed mandatory training courses regularly, staying up-to-date on industry regulations and best practices.
  • Responded quickly to emergency situations, demonstrating excellent decision-making skills under pressure.
  • Participated in simulated robbery drills to enhance response time and effectiveness during real-life situations.
  • Underwent and maintained firearms certification in compliance with provincial laws and organizational standards.
  • Demonstrated attention to detail when counting currency, minimizing discrepancies between delivered amounts and client records.

Volleyball Coach

Venom Volleyball
09.2019 - 05.2023
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • · Schedule practice matches to improve relations between different clubs
  • Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
  • Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
  • Prepared athletes for special competitions and tournaments.
  • Improved team performance by developing and implementing strategic game plans and practice sessions.
  • Organized travel logistics for away games, ensuring efficient transportation arrangements for all team members.
  • Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.

Gatehouse Security

National Port Security Services
06.2021 - 06.2022
  • Enforced marine facility regulations
  • Controlled access to restricted areas
  • Verified identification of individuals in secure areas
  • Issued passes and provided directions
  • Conducted regular foot patrols
  • Monitor and respond to emergency/safety situations
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Seasonal Security Guard

Toronto Zoo
06.2021 - 09.2021
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
  • Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
  • Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
  • Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
  • Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.

Loss Prevention

PARMA Security
10.2020 - 07.2021
  • Evaluated existing loss prevention policies for effectiveness and recommended updates or revisions as needed.
  • Reduced shrinkage with vigilant loss prevention efforts and comprehensive staff training.
  • Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
  • Minimized shrinkage rates by implementing loss prevention measures while handling high-value merchandise.
  • Developed strong relationships with store staff, fostering a collaborative approach to loss prevention.
  • Reduced shrinkage levels with vigilant loss prevention measures and thorough merchandise checks.
  • Contributed to loss prevention efforts by monitoring suspicious activities and reporting incidents as needed.
  • Implemented loss prevention strategies, identifying suspicious behavior patterns and reporting incidents to management accordingly.
  • Adhered to loss prevention standards and responded to alarm calls.

Education

Diploma - Law Enforcement

Durham College
Oshawa, ON
02-2025

Skills

  • Surveillance techniques
  • Risk assessment
  • Customer service
  • Communication skills
  • Attention to detail
  • Team collaboration
  • Driving regulations
  • Conflict resolution
  • Motivational leadership style
  • Problem-solving
  • Incident response
  • Safety protocols
  • Risk Identification

Languages

English

Timeline

Volleyball Coach

Scarborough Titans
09.2024 - Current

Secure Armed Driver

GardaWorld Cash Services
05.2024 - 01.2025

Armed Guard Courier

CSI Secuirty Services
11.2023 - 03.2024

D3 Driver

FedEx
12.2022 - Current

Gatehouse Security

National Port Security Services
06.2021 - 06.2022

Seasonal Security Guard

Toronto Zoo
06.2021 - 09.2021

Loss Prevention

PARMA Security
10.2020 - 07.2021

Volleyball Coach

Venom Volleyball
09.2019 - 05.2023

Diploma - Law Enforcement

Durham College
Kirk Melhado