Summary
Overview
Work History
Education
Skills
Gym
Timeline
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Kirk Lawrus

Pleasant Hill,CA

Summary

Hard working individual willing to change and grow in any field I decides to pursue.

Overview

2
2
years of professional experience

Work History

Remote Support Specialist

SafeInHome
05.2023 - 08.2023
  • Utilized ticketing system to track customer requests and prioritize urgent needs.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
  • Monitored systems in operation and quickly troubleshot errors.
  • Provided remote support for individuals with intellectual disabilities.

Travel Baseball Coach

Bay Area Gold Diggers
08.2022 - 06.2023

Delivery Driver

Papa Johns
07.2021 - 05.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Travel Baseball Coach

Diablo Marauders
05.2022 - 08.2022

Assistant Varsity Baseball Coach

Alhambra High School
01.2022 - 05.2022
  • Modeled appropriate behavior on and off field.
  • Planned and directed game strategies.
  • Developed profound sense of team belonging throughout season.

Education

Bachelor of Science - Environmental Economics & Policy

University of California, Berkeley
Berkeley, CA
05.2025

Associate of Science - Business Administration

Diablo Valley College
Pleasant Hill, CA
05.2023

Associate of Science - Criminal Justice

Diablo Valley College
Pleasant Hill, CA
05.2023

Associate of Arts - Economics

Diablo Valley College
Pleasant Hill, CA
05.2023

Skills

  • Microsoft Windows and Office
  • Collaborative Team Player
  • Recordkeeping Skills
  • IT Ticket Documentation
  • Friendly and Patient
  • Social Skills
  • Activity Planning
  • Reading Comprehension

Gym

I go to the gym almost every day to keep my body sharp and my mind sharper.

Timeline

Remote Support Specialist

SafeInHome
05.2023 - 08.2023

Travel Baseball Coach

Bay Area Gold Diggers
08.2022 - 06.2023

Travel Baseball Coach

Diablo Marauders
05.2022 - 08.2022

Assistant Varsity Baseball Coach

Alhambra High School
01.2022 - 05.2022

Delivery Driver

Papa Johns
07.2021 - 05.2023

Bachelor of Science - Environmental Economics & Policy

University of California, Berkeley

Associate of Science - Business Administration

Diablo Valley College

Associate of Science - Criminal Justice

Diablo Valley College

Associate of Arts - Economics

Diablo Valley College

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Kirk Lawrus