Kiritha Satheeswaran
Ajax,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Demonstrates a proactive teamwork attitude, excelling in complaint resolution and maintaining high safety standards.
Overview
7
7
years of professional experience
Work History
Computer lab assistant
KTPM Computer training center (Part-Time)
- Monitored customer service performance and implemented strategies to ensure customer satisfaction
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude
- Greeted guests with friendliness and professionalism
- Answered incoming phone calls to process requests, transfer calls or relay messages to appropriate personnel.
Floor Manager
Portly Piper (Part-Time)
01.2018 - Current
- Successfully managed the daily operations of a high-volume store
- Implemented and managed cost-effective strategies to increase sales and reduce expenses
- Developed and implemented training programs for new and existing staff members
- Created and updated records and files to maintain document compliance
- Sorted, opened and routed mail and deliveries to meet business requirements
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Diploma - Pharmacy Assistant
Pharma-Medical Science College Of Canada
Toronto, Canada09.2024
English Language
Language Instruction For Newcomers To Canada
Scarborough, Canada06.2015
Computer Training
KPTM Computer Training Center
Vavuniya, Sri Lanka07.2005
Advance Level
Nelukkulam K.M.V
Vavuniya, Sri Lanka04.2005
High School Diploma -
Nelukkulam K.M.V
Vavuniya, Sri Lanka01.2002
Skills
- Department management
- Scheduling and Planning
- Store maintenance
- Health and safety
- Employee Relations
- Complaint resolution
- Customer Relations
Timeline
Floor Manager
Portly Piper (Part-Time)
01.2018 - Current
Computer lab assistant
KTPM Computer training center (Part-Time)
Diploma - Pharmacy Assistant
Pharma-Medical Science College Of Canada
English Language
Language Instruction For Newcomers To Canada
Computer Training
KPTM Computer Training Center
Advance Level
Nelukkulam K.M.V
High School Diploma -
Nelukkulam K.M.V
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