Kiri Todd
Toronto,ON
Summary
Diligent hospitality worker, ready to excel in a server role. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Head Baker
Gold Cherry Bakery
02.2022 - Current
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Conduct personalized consultations with clients to discuss cake preferences, styles, and budgets for weddings and other events
- Managed and operated a booth at Canada's Bridal Show, engaging with prospective clients and showcasing wedding cake designs
- Oversaw training of new staff members, assisting with teaching techniques and recipes
- Creating efficient schedule for baking off all products to ensure effective time management
- Produced consistently high-quality baked goods for customers
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Pastry Cook
Thierry
02.2020 - 12.2020
- Completed morning bake off of all pastries, tarts, and other assorted baked goods consistently
- Cleaned and maintained kitchen equipment and ovens
- Decorated pastries and tarts with different glazes and toppings
- Rotated between Tart station, Ovens, and assisted on Croissants and Macaroon stations when needed
Server
Coppertank
08.2019 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Bao Down OV
08.2019 - 09.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Pastry Cook
Enoteca & Hexagon & Cafe
11.2017 - 08.2019
- Designed and created dishes for 7 Enoteca and Café following traditional Italian methods, and exploring modern French cuisine.
- Assisted with catering orders and collaborations dinners
- Completed daily prep tasks
- Learned and was responsible for various baking tasks such as; lamination of croissants, pipping intricate cakes, fresh bread, minor chocolate tempering
- Maintained high standards for organization and cleanliness of kitchen
Server
Off The Hook Fishbar
10.2014 - 05.2017
- Delivered consistent, friendly and efficient service
- Demonstrated knowledge of all food, beverage and prep of all items served at restaurant
- Maintained clean FOH at all times
Education
Diploma - Paralegal Studies
Seneca College of Applied Arts And Technology
North York, ON08-2025
Diploma - Pastry
George Brown College
Toronto, ON04-2016
Skills
- Smart Serve Certified
- Time management
- Multitasking and organization
- Team collaboration
- Opening and closing duties
- Adaptive and creative
- Guest engagement
- Cleanliness standards
Timeline
Head Baker
Gold Cherry Bakery
02.2022 - Current
Pastry Cook
Thierry
02.2020 - 12.2020
Server
Coppertank
08.2019 - 09.2020
Server
Bao Down OV
08.2019 - 09.2020
Pastry Cook
Enoteca & Hexagon & Cafe
11.2017 - 08.2019
Server
Off The Hook Fishbar
10.2014 - 05.2017
Diploma - Paralegal Studies
Seneca College of Applied Arts And Technology
Diploma - Pastry
George Brown College
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