
Customer-focused operations leader and recent Master’s graduate with hands-on experience in high-volume warehouse and fast-paced service environments. Proven ability to lead hourly associates, enforce safety and quality standards, and meet aggressive productivity goals. Experienced working long shifts, lifting heavy loads, and operating autonomously. Seeking an Entry level management position at Amazon to develop and lead large operational teams.
Surpassed productivity benchmarks in singles, multis, and BOD packing operations.
Executed responsibilities independently in rapidly changing warehouse atmospheres with variable noise intensities.
Performed strenuous tasks involving items over 45 lbs with consistent endurance.
Ensured compliance with Amazon's safety, quality, and operational standards.
Addressed package kick-out problems to maintain seamless operations without missing CPTs.
Supported overall delivery performance by maintaining accuracy and speed under pressure
Led group of 20+ associates, focusing on safety, quality, and performance metrics.
Trained staff to optimize performance and improve client interactions.
Directed daily activities in dynamic environments, efficiently responding to changes in staffing and demand.
Facilitated performance assessments and delivered continuous feedback and support for development.
Managed inventory processes to optimize efficiency. Generated operational and inventory reports to support management decisions
People Leadership & Team DevelopmentOperations & Warehouse ManagementSafety, Quality & Attendance CompliancePerformance Metrics & Continuous ImprovementInventory Control & Process OptimizationCustomer Service & CommunicationMicrosoft Excel & ReportingFast-Paced, Physical Work Environments