Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
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Kiratpal Kaur

Rexdale,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail­ oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Cashier & Associates
Amritsar, Punjab
04.2021 - 02.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Education

High School Diploma -

Georgian College of Applied Arts And Technology
Toronto, ON
12.2024

Associate of Science -

ATECH Educational Society
Gurdaspur, Punjab
02.2021

Skills

  • Customer Service
  • Active Listening
  • Data Entry
  • Problem-solving abilities
  • Interpersonal Skills
  • Critical Thinking
  • Analytical Skills
  • Communication
  • Collaborations
  • Leadership
  • Documentation

Languages

English
Professional Working

Availability

Monday - Friday (5pm- 5am)

Saturday- Sunday (6am- 6pm)

Timeline

Customer Service Representative

Cashier & Associates
04.2021 - 02.2023

High School Diploma -

Georgian College of Applied Arts And Technology

Associate of Science -

ATECH Educational Society

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Kiratpal Kaur