KIRAT KAUR SARNA
Burnaby,BC
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
2
2
years of professional experience
Work History
Third Keyholder
Mark's Work Wearhouse
06.2023 - Current
- Enhanced customer satisfaction by providing attentive service and addressing inquiries effectively.
- Reduced inventory discrepancies by conducting regular stock checks and updating records accurately.
- Supported management in training new staff members, sharing product knowledge, and demonstrating best practices in customer service.
- Handled cash register transactions efficiently while maintaining accuracy in financial reporting.
Third Key Sales Associate
Ardene
05.2022 - 04.2023
- Enhanced store sales by effectively upselling and cross-selling products to customers.
- Conducted daily cash handling tasks, ensuring accuracy in the register and financial transactions.
- Demonstrated excellent communication skills when interacting with customers, coworkers, and supervisors alike.
- Balanced multiple tasks simultaneously, prioritizing responsibilities within a fast-paced retail environment.
Education
Bachelor of Arts - Business And Communications
Simon Fraser University
Burnaby, BC10.2024
Skills
- Staff Oversight
- Cash Handling Accuracy
- Staff Training and Development
- Team member development
- Inventory Monitoring
- Multitasking and Prioritizing
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Volunteer
Communications Director at Indian Students Federation, Simon Fraser University
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Increased social media presence by curating relevant content and engaging with followers consistently.
- Supported events planning, ensuring seamless coordination and execution of promotional activities.
- Organized community outreach events, fostering strong relationships between the organization and its constituents.
Timeline
Third Keyholder
Mark's Work Wearhouse
06.2023 - Current
Third Key Sales Associate
Ardene
05.2022 - 04.2023
Bachelor of Arts - Business And Communications
Simon Fraser University
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