Summary
Overview
Work History
Education
Skills
Timeline
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KIRAT JOT SINGH

Brampton,ON

Summary

Driven and adaptable individual with outstanding knowledge of local routes and providing dynamic customer service. Proven history of reliability and determination to deliver best-in-class work.

Overview

8
8
years of professional experience

Work History

Framer

New Tech Construction
04.2021 - Current
  • Used nail guns, saws and grinders safely and without incident.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Installed frames and secured to walls and support structures.
  • Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.
  • Selected frame materials based on customer budgets, taste and specific needs of each project.
  • Created custom frames to meet needs of individual customers.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Read and interpreted blueprints and construction documents to determine project directives.

Supervisor

Petro-Canada
01.2019 - 03.2021
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented
  • Coordinated merchandising of new products, including displays, signage and sales enablement
  • Maintained compliance with company policies, objectives and communication goals
  • Worked with management team to implement proper division
  • Set overall vision and provided team leadership.
  • Analyzed equipment breakdowns using various troubleshooting methods
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reviewed and resolved differences between accounting information and cash drawer
  • Educated customers on promotions to enhance sales
  • Increased sales by offering advice on purchases and promoting additional products., Provided primary customer support to internal and external customers in fast-paced environment
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Counted cash in register drawer at beginning and end of shift
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Evaluated customer needs and feedback to drive product and service improvements.

Guest Service Attendant

Petro-Canada
12.2015 - 12.2018
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Education

Advanced Diploma - Software Development And Network Engineering

Sheridan Institute of Learning And Technology
Brampton, ON
12.2018

Skills

  • G licensed driver - 3 years
  • High-quality customer service
  • Good communication skills
  • Reliable and punctual
  • Judgment and Decision-Making
  • Defensive Driving Practices
  • Safe driving record
  • Team player
  • Independent initiative skills
  • Computer proficiency

Timeline

Framer

New Tech Construction
04.2021 - Current

Supervisor

Petro-Canada
01.2019 - 03.2021

Guest Service Attendant

Petro-Canada
12.2015 - 12.2018

Advanced Diploma - Software Development And Network Engineering

Sheridan Institute of Learning And Technology

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KIRAT JOT SINGH