Summary
Work History
Education
Skills
Languages
Referenced By Jashan deep Singh Mangat
Timeline
Generic
Kirat Singh

Kirat Singh

Summary

Proven customer service expert with experience at Macdonald's, adept in cash management and fostering customer satisfaction. Excelled in maintaining composure under pressure, ensuring a welcoming environment, and enhancing dining experiences. Demonstrated reliability, active listening, and problem-solving skills, contributing to a professional and efficient service atmosphere.

Work History

Eastern Railing LTD.

Construction Specialties
03.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Customer Service Cashier

Macdonald's
03.2024 - 05.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Dining Crew Member

Macdonald
01.2024 - 04.2024
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
  • Set up and broke down buffet and other self-service areas, organizing components logically.

Education

MBA - Business

University Canada West
Vancouver, BC
06.2025

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Cash Management
  • Customer Focus
  • POS System Operation
  • Refund handling
  • Payment Collection
  • Problem-Solving
  • Customer Assistance
  • Cleaning and sanitizing
  • Active Listening

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Referenced By Jashan deep Singh Mangat

Crew Member at Macdonald

+17788826197

Timeline

Eastern Railing LTD.

Construction Specialties
03.2024 - Current

Customer Service Cashier

Macdonald's
03.2024 - 05.2024

Dining Crew Member

Macdonald
01.2024 - 04.2024

MBA - Business

University Canada West
Kirat Singh