Kiranpreet Kaur Cheema
Winnipeg,Manitoba
Summary
Experienced computer professional with a strong track record in leadership and relationship-building. Excited to leverage abilities and drive in a new role with a growing team dedicated to building customer loyalty, strengthening service standards, and boosting long-term market success. Known for drive, proactivity, and hard work, with a team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Assistant Manager
7-Eleven
03.2017 - Current
- Supervise, co-ordinate and schedule the activities in a 24-hour store operation with a staffing crew up to 20 people
- Assign sales workers to duties and prepare work schedules
- Authorize payments and the return of merchandise
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Maintain specified inventory and order merchandise
- Prepare reports regarding sales volumes, merchandising and personnel matters
- Hire and train or arrange for the training of new sales staff and monitor and report on performance
- Ensure the visual standards and image of the store are maintained, such as store displays, signage, and cleanliness
- Perform the same duties as workers supervised
- Perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing, and implementing marketing strategies, and signing for deliveries
- Providing Outstanding Customer Service
- Working towards Deadlines on a regular basis
- Complaint Resolution
- Achieving Sales Targets and Sales Boost Drives
- Achieving Budget and Revenue Driven Targets
- Merchandising
- Strategic Product placement to increase sales results
- Working in a team based environment
- Cash Handling
Education
Masters of Business Administration - information technology
Diploma -
computer applications
Microsoft office - Word, Excel, PowerPoint and Access
Skills
- Sales training
- Very strong communication skills
- Exceptional customer service
- Product and service sales
- Ability to work under Pressure
- Good computer knowledge
- Ability to work in a team
- Relationship building
- Typing Skills
- Data Entry
- Patience
- Interpersonal skills
- Problem-solving skills
Languages
English
Professional Working
Timeline
Assistant Manager
7-Eleven
03.2017 - Current
Masters of Business Administration - information technology
Diploma -
computer applications
Microsoft office - Word, Excel, PowerPoint and Access
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