Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kiranpreet Kaur

Calgary,AB

Summary

Dynamic and dependable professional with a proven track record at the Corps of Commissionaires, excelling in customer service and problem-solving. Highly adaptable, I effectively managed high-pressure situations while ensuring safety and efficiency. Skilled in Microsoft Office and committed to teamwork, I consistently delivered exceptional results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Commissionaires Calgary Police Service Front

Corps of Commissionaires
04.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Receiving emergency and non-emergency calls, monitoring logs, keeping records, addressing problems, and dispatching appropriate team members
  • Log and track incidents and suspicious alerts, looking for trends
  • Monitor surveillance cameras
  • Helping Citizens directing to the appropriate unit like Security clearance, background check bylaws and fingerprints
  • Sign in contractors and issue a pass according to their duties and visit.




Mail Processing Clerk

Corps of Commissionaires
02.2024 - 04.2025
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
  • Scan parcels and mails for security safety
  • process and deliver parcels and mails to different Calgary Police Facilities

Security Dispatcher

Bow Valley College, South Campus
08.2022 - 12.2022
  • Operated and monitored fire alarm and security CCTV systems to maintain building safety.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
  • Log and track incidents and suspicious alerts, looking for trends

Customer Care Representative

Shaw Cable
01.2021 - 03.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Assisted customers with Billing questions

Education

Diploma - Business Administration

ABM College
Calgary, AB
09-2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Excellent Communication Skill
  • Highly adaptable
  • Dependable and responsible
  • Flexible and adaptable
  • Attention to detail
  • Time management
  • Computer skills
  • Excellent Skills in Microsoft office

Languages

Hindi
Full Professional
Punjabi
Full Professional
English
Full Professional

Timeline

Commissionaires Calgary Police Service Front

Corps of Commissionaires
04.2025 - Current

Mail Processing Clerk

Corps of Commissionaires
02.2024 - 04.2025

Security Dispatcher

Bow Valley College, South Campus
08.2022 - 12.2022

Customer Care Representative

Shaw Cable
01.2021 - 03.2022

Diploma - Business Administration

ABM College

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Kiranpreet Kaur