Kiranpreet Kaur

Completing internship as social service worker under Recreation department. (dementia people)

• Provided companionship and emotional support to clients, engaging in conversation and recreational activities.
• Communicated effectively with clients, their families, and healthcare professionals to ensure coordinated care.
• Maintained accurate records of client progress and reported any changes or concerns to the appropriate parties.
• Designed and implemented programs benefiting clients and enhancing their social skills and self-esteem 2 times weekly.
• Doing recreational activities with residents such as ball toss, sensory stimulation, sensory hands and light physical exercise in which they are comfortable and enjoy.
• Make residents comfortable so that they share their views with us. Plan, coordinate, and implement recreational programs and activities for individuals of all ages and abilities, including sports leagues, arts and crafts workshops, and social events.
• Assess participants' interests and needs to develop tailored programming that promotes physical, emotional, and social well-being.
• Helping residents in their daily activities such as feeding., walking in floors, and grooming.Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

• Provided excellent customer service by fostering a positive dining experience that yielded a 96% satisfaction rate.
• Demonstrated strong interpersonal skills by interacting with diverse individuals to create an inclusive environment.
• Managed a high-volume workload, serving an average of 60+ customers per shift with accuracy and efficiency.
• Applied active listening skills to meet unique customer needs with techniques that produced repeat customers.
• Used strong interpersonal communication skills to convey information to others.
• Met competing demands with attention to detail that resulted in a 96% accuracy rate in order delivery.
• Manage a case load of 38 individuals under the age of 18, and perform monthly visits with children and their families.
• Maintain thorough case history records, and write detailed and accurate reports in order to successfully review in court and with other staff members.