Kiranpreet Kaur
Edmonton,AB
Summary
Motivated and passionate project and sales manager with over 5 years of experience in customer service, team leadership, and sales management within dynamic, fast-paced environments. Proven track record in driving sales, managing budgets, and delivering exceptional customer experiences. Skilled in multi-channel retail management, effective communication, and strategic planning.
Overview
10
10
years of professional experience
Work History
Photographer
Smart Photography
08.2023 - 05.2024
- Managed and directed on-location and studio shoots, ensuring optimal results and client satisfaction.
- Organized and maintained a comprehensive photo database, improving search efficiency.
- Led a team of assistants to set up props, backdrops, and lighting, achieving desired visual effects.
Front Desk Receptionist
LA Fitness
07.2022 - 01.2023
- Processed memberships and check-ins, utilizing internal software for efficient operations.
- Managed customer interactions, promoting gym amenities and increasing membership sign-ups.
- Coordinated front desk operations, ensuring a seamless customer experience.
Manager of Operations
NKS Auto Industries
12.2021 - 06.2022
- Led a team of 30 staff members, driving productivity and engagement through recognition and clear communication.
- Managed daily operations, ensuring high levels of customer satisfaction and operational efficiency.
- Developed and implemented strategic plans to enhance sales and customer service, resulting in a 20% increase in revenue.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Sales Associate
Occhiali Eyewear
09.2021 - 11.2021
- Led sales initiatives, assisting customers and driving sales through personalized service.
- Maintained accurate records of sales, returns, and inventory, ensuring operational efficiency.
- Trained new employees in sales techniques and customer service, enhancing team performance.
Senior Organizer
The Strategem Group
05.2019 - 08.2021
- Organized and managed a collaborative platform for students across Ontario.
- Guided and mentored students through internship programs, facilitating their professional development.
- Conducted research on film industry treaties to strengthen EU-Canada relations, contributing to strategic initiatives.
Senior Media Technologist
Seneca College @york
10.2018 - 08.2021
- Directed and edited short films, leading a team of students to achieve high-quality productions.
- Improved the quality of student voice-over demo reels, providing technical guidance and support.
- Collaborated with startup companies on advertising projects, increasing their revenue under tight deadlines.
Graphic Designer and Artist
Lucky Art Studio
01.2015 - 11.2016
- Designed digital displays and layouts for local businesses, enhancing their online presence.
- Created image files for various printing methods, ensuring high-quality output.
- Applied design fundamentals in typography, composition, and layout, producing visually appealing designs.
Manager's Assistant
NKS Auto Ind.
06.2014 - 10.2016
- Assisted in managing daily operations, ensuring high levels of efficiency and customer satisfaction.
- Recognized staff contributions, fostering a positive work environment and increasing productivity.
- Supported management with strategic planning and execution, contributing to company success.
Education
Advanced Diploma - Interactive Media Design
Seneca College of Applied Arts And Technology
North York, ON10.2018
Bachelor In Arts - Animation And Multimedia
GNA IMT
Punjab03.2015
Skills
- Budgeting and financial goal management
- Action plan implementation
- Performance analysis and optimization
- Training and development
Sales Management:
Team Leadership:
- Team motivation and succession planning
- Cross-functional collaboration
- Enhancing customer satisfaction
- Multi-channel retail expertise
- Efficient customer service and support
Customer Experience:
Accomplishments
- Responsible for creative design for prominent uBio Discovery.
- Increased productivity 25% by implementing advertisement campaign.
- Project Development - Collaborated with team of ALVI in the development of informative video.
Recommendation
Maria Filipina Dimayuga
Team Leader
3068500826
Timeline
Photographer
Smart Photography
08.2023 - 05.2024
Front Desk Receptionist
LA Fitness
07.2022 - 01.2023
Manager of Operations
NKS Auto Industries
12.2021 - 06.2022
Sales Associate
Occhiali Eyewear
09.2021 - 11.2021
Senior Organizer
The Strategem Group
05.2019 - 08.2021
Senior Media Technologist
Seneca College @york
10.2018 - 08.2021
Graphic Designer and Artist
Lucky Art Studio
01.2015 - 11.2016
Manager's Assistant
NKS Auto Ind.
06.2014 - 10.2016
Advanced Diploma - Interactive Media Design
Seneca College of Applied Arts And Technology
Bachelor In Arts - Animation And Multimedia
GNA IMT
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