KIRANPREET KAUR
Brampton,ON
Summary
Logical Dispatch Coordinator offering 2 -year background scheduling and dispatching drivers, work crews and vehicles to appropriate locations according to predetermined schedules. Skillful in preparing daily work and run schedules and overseeing communications within specifically assigned territories. Results-oriented and productive individual committed to quality service and customer retention.
Overview
6
6
years of professional experience
Work History
Dispatch Coordinator
Bridge Connect Inc.
05.2022 - Current
- Enhanced dispatch efficiency by implementing new routing strategies and optimizing driver schedules.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Reduced delays with proactive monitoring of shipment progress and timely resolution of issues.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Trained newly hired dispatchers on company policies and procedures, fostering a cohesive team environment focused on customer service excellence.
- Promoted a positive work environment within the dispatch team by fostering open communication and recognizing individual achievements.
- Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Order Fulfillment Associate
Amazon
09.2021 - 04.2022
- Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
- Minimized product damage during shipping by securely packaging items in appropriate materials.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Assembly and Line Cook Supervisor
Get Grill
07.2018 - 12.2021
- Enhanced kitchen efficiency by streamlining food preparation processes and optimizing workstations.
- Reduced food waste by implementing portion control measures and closely monitoring inventory levels.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Maximized staff productivity with effective scheduling and delegation of tasks according to individual skillsets.
- Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
- Controlled food costs and managed inventory.
Packaging Operator
Lindt Factory Outlet
10.2018 - 12.2019
- Enhanced production efficiency by implementing streamlined packaging processes and procedures.
- Reduced waste and improved sustainability through diligent monitoring of packaging materials usage.
- Increased output by optimizing the performance of packaging machinery and equipment.
- Maintained a safe work environment by adhering to strict safety protocols during packaging operations.
Education
Diploma in International Business - Business
Lambton College, Mississauga
12.2019
Skills
- Scheduling proficiency
- Logistics Management
- Software Familiarity
- Transportation knowledge
- Multitasking Abilities
- Relationship Building
Awards
- Certified Diploma in Computer Application.
- Rewarded for voluntary work.
References
REFERENCES AVAILBLE UPON REQUEST
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Dispatch Coordinator
Bridge Connect Inc.
05.2022 - Current
Order Fulfillment Associate
Amazon
09.2021 - 04.2022
Packaging Operator
Lindt Factory Outlet
10.2018 - 12.2019
Assembly and Line Cook Supervisor
Get Grill
07.2018 - 12.2021
Diploma in International Business - Business
Lambton College, Mississauga
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