KIRANJOT SANGHA

Increased sales revenue by identifying and targeting high-potential accounts.

Developed and implemented marketing plans to increase brand awareness and drive sales.

Generated additional sales opportunities with upselling and cross-selling techniques.

Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Managed returns, exchanges and refunds in accordance with store policy.

• Served food and beverages promptly with focused attention to customer needs
• Worked with POS system to place orders, manage bills, and handle complimentary items
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
• Cultivated warm relationships with regular customers
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions

• Greeted customers entering store and responded promptly to customer needs
• Welcomed customers and helped determine their needs
• Worked flexible schedule and extra shifts to meet business needs
• Built relationships with customers to encourage repeat business
• Restocked and organized merchandise in front lanes
• Assisted customers with returns, refunds and resolving transaction issues