Dedicated customer service specialist providing skill to prioritize and multi-task in fast paced environment. Successful works as a part of team to reach personal and business goals. Known for successfully handling enquiries.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Best Buy
09.2023 - 05.2024
Answered customer inquiries and provided accurate information regarding products and services
Provided excellent customer service to resolve customer complaints in a timely manner
Gathered customer feedback through survey and used the data to improve customer service
Customer Service
Zara
01.2018 - 09.2018
Greeting customers
Answering questions
Resolving issues
Ensuring compliance
Customer Service
Little Ceaser
01.2017 - 12.2017
Taking orders
Greeting customers
Explaining offers
Maintaining cleanliness
Operating cash register
Education
DIPLOMA - Early Childhood Education
DURHAM COLLEGE
OSHAWA
01.2018
Bachelor's Degree - Bachelor's in Education
GPS
Punjab, India
04.2015
Skills
First aid certified
Cpr certified
Criminal law understanding
Report preparation
Superb surveillance skills
Patrol techniques
Work place safety
Fluency in English
Physical fitness
Vigilant and watchful
Time management
Problem solving
Verbal and written communication
Positive and professional
Strategic planning
Customer service
WHIMS CERTIFIED
KEEN OBSERVER
Purpose
Applying for the position of Security Guard in your company