Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Office Administrator
Canada Contractors Corner
11.2022 - Current
Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures.
Establish work priorities, and ensure deadlines are met.
Assemble data, create price lists, and prepare periodic and special reports.
Inventory data management. Update and manage inventory data on Quickbooks for external and on-site materials.
Efficient filing management of invoices, packing slips and other important documents.
Reconciled account files and produced monthly reports.
Placing orders with local vendors and organizing shipping.
Basic Bookkeeping.
Interact with customers by phone, email, or in-person to provide information.
Create and send invoices, sales orders, and estimates for clients.
Create and coordinate packing slips with warehouse staff for client orders.
Handling payments and entering payment receipts into Quickbooks.
Sales Representative and Social Media Manager
Frontier Heritage
08.2021 - 11.2022
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Used customer insights to develop innovative sales strategies to increase sales.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Increased customer engagement through social media.
Developed marketing content such as reels, and promotional materials for social media.
Designed and implemented social media strategies to align with business goals.
Office Administrator
Ariontech Inc.
08.2021 - 11.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Assist in the preparation of operating budget and maintain inventory.
Provide customers an overview of ELD regulations and guiding them how to use the logbook.
Manage and resolve customers' queries relating to quotes, order status and account information.
Operations and Marketing Manager
Fitgalaxy Ventures Private Limited
07.2019 - 01.2021
Managing huge client data on a daily basis using Google sheets.
Performance tracking and mentoring of coaches on a daily basis.
Resolving client issues and ensuring maximum client retention.
Marketing ads and posts for multiple social media platforms.
Worked on designing User Interface components for our website and mobile app.
Education
Post-Baccaleurate Diploma - International Business Management
Lambton College
Mississauga, ON
08.2022
Bachelor of Commerce - Management Studies
Panjab University
Chandigarh, India
05.2019
Grade 12 - Commerce And Business Administration
Budha Dal Public School
Punjab, India
03.2016
Skills
Financial Records and Processing
Customer Service Management
Have excellent typing speed
MS Word, Excel, and PowerPoint
Have experience in managing bulk client data
Knowledge of QuickBooks
Excellent written and verbal communication skills
Quick Learner and keen observer
Ability to work independently or as part of team
Proven leadership skills and ability to motivate
Key Achievements
Received Gold Medal for national Level Environmental Science Contest.
Participated in state level badminton and Basketball competition.
Timeline
Office Administrator
Canada Contractors Corner
11.2022 - Current
Sales Representative and Social Media Manager
Frontier Heritage
08.2021 - 11.2022
Office Administrator
Ariontech Inc.
08.2021 - 11.2022
Operations and Marketing Manager
Fitgalaxy Ventures Private Limited
07.2019 - 01.2021
Post-Baccaleurate Diploma - International Business Management