Kiranjot Kang
Surrey
Summary
Goal-oriented professional well-versed in operational practices and regulatory requirements. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and appropriate communication to make sure customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer representative position. Ready to help team achieve company goals.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency.
Overview
12
12
years of professional experience
Work History
Supervisor
Daycare & Preschool
10.2018 - Current
- Supervised daily activities, ensuring safety and engagement for children under care.
- Developed and implemented age-appropriate educational programs to enhance learning experiences.
- Trained and mentored junior staff, fostering a collaborative team environment.
- Monitored child development and behavior, providing feedback to parents on progress.
- Ensured compliance with health and safety regulations, promoting a secure environment for all children.
- Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
- Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and playground activities.
- Streamlined daily operations by creating efficient scheduling practices for staff responsibilities and child-to-caregiver ratios.
Training Ambassador
Amazon
09.2019 - 10.2022
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Conducted individual and group counseling sessions.
- Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
- Giving appropriate training to make sure top notch customer service.
Warehouse Order Picker
Amazon.ca
10.2018 - 09.2019
- Picked and packed customer orders accurately to meet delivery deadlines.
- Maintained clean and organized work environment to ensure safety standards.
- Collaborated with team members to streamline order fulfillment processes.
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Promoted a positive working atmosphere through respectful interactions with peers and supervisors while maintaining focus on achieving team goals.
Store Manager
Mac's
03.2014 - 03.2016
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained strong knowledge in handling of perishable products in all the Departments.
- making sure customer satisfaction while selling the product sufficient knowledge.
Machine Operator/Assembler
Biln Farms
06.2014 - 10.2015
- Operated production machinery, ensuring adherence to safety and quality standards.
- Assembled components efficiently, contributing to streamlined workflows and reduced downtime.
- Conducted routine maintenance on equipment, enhancing operational reliability and performance.
- Collaborated with team members to optimize assembly line processes and improve output consistency.
- Monitored product quality during production runs, implementing corrective actions as necessary.
Education
GED -
Vancouver Career College
06.2016
Skills
- Positive Reinforcement Methods
- Database Monitoring
- Incident Reports
- Maintaining Supplies
- Customer Satisfaction
- Daily Logs
- Support Networks
- Full Safety Compliance
- Safety Awareness
- Creative Solutions
- Compassionate Care
- Customer Retention
- Team Support
- Bi- Lingual Can speak English, Punjabi and Hindi
- Attention to detail
- Staff discipline
- Team building
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Training Ambassador
Amazon
09.2019 - 10.2022
Supervisor
Daycare & Preschool
10.2018 - Current
Warehouse Order Picker
Amazon.ca
10.2018 - 09.2019
Machine Operator/Assembler
Biln Farms
06.2014 - 10.2015
Store Manager
Mac's
03.2014 - 03.2016
GED -
Vancouver Career College