Kiranjeet Sandhu

Communicated clearly with employees regarding job duties, expectations, and policies. Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits. Trained new employees on company policies and procedures. Created work schedules for staff while adhering to labor laws and budget constraints. Resolved customer complaints in a timely manner. Developed strategies for improving operational efficiency and customer service levels.

Knowledgeable Technical SupportAnd troubleshooting
guidance pertaining to network, Internet, cable, digital
phone, and computer issues. Communicate electronically and by phone with customers experiencing technical difficulties to determine the document problems experienced. Consult internal software, tools, and guides to research customer issues and implement solutions. Promote and sell the features, advantages, and benefits of client products and services to our customers.

Assisting in on boarding of new customers and processing loan applications. Maintaining records regarding applications, payments and account statutes.Performing administrative and clerical tasks such as data entry, communicating payment reminders and contacting clients to discuss their applications and accounts.Negotiating repayment terms with customers, researching and resolving account discrepancies.

Cashing customers and selling lottery tickets. Give
customers information about products, services and perform returns.

Responsible for answering and directing phone calls,
greeting and assisting visitors. Organizing and scheduling appointments. Responsible for data entry filing, retrieval and database maintenance. Coordinating office supplies and inventory management to support daily operations.

Responsible for a variety of roles such as training new crew members, being a cook in the kitchen, preparing the food, maintain a clean work area and working in the line serving customers their food. Responsible for administrative duties such as scheduling, answering phones, writing emails, maintain inventory and ordering supplies.

Responsible for cashing customers and operating cash registers and Dr. sales through engaging with customers.