Kiranjeet Kaur
Ajax,ON
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Store Manager
Amiirtham South Indian Restaurant
Ajax, Ontario
06.2024 - Current
- Managed daily restaurant operations, ensuring efficient service and customer satisfaction.
- Coordinated inventory management, including ordering and stock control processes.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
Food and Beverage Cashier
Little Ceasers
Pickering, Ontario
06.2023 - 05.2024
- Handled cash, credit, and debit transactions accurately and securely.
- Collaborated with team members to ensure smooth service during busy hours.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Stocked shelves with merchandise prior to opening store each day.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered phone calls to assist customers with questions and orders.
Education
Ontario Graduate Certificate - Global Business Management
Humber College
Toronto, None06-2023
Skills
- Inventory management
- Cash handling
- Customer service
- Sales strategy
- Operational performance
- Team collaboration
- Problem solving
- Conflict resolution
- Time management
- Employee training
- Customer service management
- Team building
References
References available upon request.
Timeline
Store Manager
Amiirtham South Indian Restaurant
06.2024 - Current
Food and Beverage Cashier
Little Ceasers
06.2023 - 05.2024
Ontario Graduate Certificate - Global Business Management
Humber College
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