Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KIRANJEET KAUR

Calgary

Summary

Professional retail worker with solid experience in front-line customer service. Skilled in handling transactions, managing cash, and providing excellent customer interactions. Strong team collaborator focused on achieving results and adapting to changing needs. Reliable and efficient with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Front Counter Cashier

PETERS DRIVE IN
05.2025 - Current
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of front counter area to enhance customer experience.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Implemented improvements in checkout processes, increasing transaction speed during peak hours.

Supervisor

A&W
05.2024 - 01.2025
  • Supervised daily operations, ensuring compliance with health and safety standards.
  • Monitored customer satisfaction metrics, addressing concerns to drive improvement initiatives.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

SUPERVISOR

Freshii
01.2023 - 05.2024


  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Trained and mentored staff on food preparation techniques and customer service best practices.
  • Managed inventory levels, optimizing supply chain processes to reduce waste and improve cost efficiency.

Supervisor/Shift Leader

A&W Canada
03.2021 - 12.2022
  • Ensure Health and safety regulations are followed
  • Develop and offer business building ideas
  • Supervised daily operations to ensure high-quality customer service and efficient workflow.
  • Trained and mentored team members on operational procedures and best practices.
  • Monitored inventory levels, ensuring adequate stock for peak service periods.
  • Coordinated scheduling and task assignments to optimize staff performance during shifts.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.

Cashier

Dollarama
07.2021 - 11.2021


  • Processed customer transactions accurately and efficiently, maintaining high levels of service quality.
  • Resolved customer inquiries and concerns promptly, enhancing overall shopping experience.
  • Monitored store cleanliness and organization, contributing to a welcoming shopping environment.

Education

High School -

The NATIONAL INSTITUTE OF OPEN SCHOOLING
04.2014

Skills

  • Reflective Practice and Response
  • MANAGEMENT
  • Excellent customer service
  • Strong work ethic
  • Managing well and responsible for customer care Considering the customers expectations to be the most important and solving their issue
  • CUSTOMERSERVICES
  • COMMUNICATION
  • LEADERSHIP
  • Cash handling expertise
  • Quick learner
  • Customer service

Languages

Punjabi
Full Professional
English
Professional Working

Timeline

Front Counter Cashier

PETERS DRIVE IN
05.2025 - Current

Supervisor

A&W
05.2024 - 01.2025

SUPERVISOR

Freshii
01.2023 - 05.2024

Cashier

Dollarama
07.2021 - 11.2021

Supervisor/Shift Leader

A&W Canada
03.2021 - 12.2022

High School -

The NATIONAL INSTITUTE OF OPEN SCHOOLING

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KIRANJEET KAUR