Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiranjeet Kaur

Winnipeg,MB

Summary

Dynamic leader with proven expertise in employee engagement and customer service, honed at McDonald's Restaurant. Excelled in streamlining operations, enhancing team performance, and connecting clients with essential resources at CBI Home Health. Skilled in Microsoft Office and multilingual, achieving significant improvements in service delivery and operational efficiency.


Certifications: First Aid

Social care worker

Overview

6
6
years of professional experience
1
1
Certification

Work History

Second Assistant Manager

McDonald's Restaurant
10.2021 - 01.2025

managing employee breaks

● Leads Crew Members and directs all daily operations of the General Manager including supervising and training employees

● Assist in planning,organizing, controlling and evaluating

restaurant operations.

● Control inventory, costs and waste

● Ensure the safety and security regulations are followed

● Manage labour and food control

Volunteer Social Care Worker

CBI Home Health
06.2019 - 09.2021
  • Connected clients with community resources such as housing assistance, financial aid programs, and mental health services to enhance overall stability and wellbeing.
  • Maintained detailed documentation of client progress, ensuring accurate records for case management and goal evaluation.
  • Evaluated program effectiveness through regular data collection methods, leading to improvements in service delivery models tailored specifically towards individual client needs.
  • Enhanced client well-being by providing emotional support and implementing personalized care plans.

Education

Paralegal - Paralegal Studies

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
05-2021

Social Care Worker - Health And Wellness

Mata Sahib Kaur College of Nursing, Punjab, India
Amritsar, India
05-2019

Skills

  • Customer service focus
  • Delegation
  • Marketing
  • Employee engagement
  • Organization skills
  • Proficient in Microsoft Office-Excel, Word, PowerPoint
  • Multilingual; Fluent in English, Punjabi, and Hindi

Certification

● Department Leader Profit

● Certification of Food Handler

● Certification of First Aid and CPR

Timeline

Second Assistant Manager

McDonald's Restaurant
10.2021 - 01.2025

Volunteer Social Care Worker

CBI Home Health
06.2019 - 09.2021

Paralegal - Paralegal Studies

Sheridan College Institute of Technology And Advanced Learning

Social Care Worker - Health And Wellness

Mata Sahib Kaur College of Nursing, Punjab, India
Kiranjeet Kaur