Food Service Supervisor
DAIRY QUEEN
900-525 HIGHWAY 97 SOUTH, WEST KELOWNA, BC
2020 - Current
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Observed food safety and sanitation protocols to reduce germ spread.
- Monitored temperatures of prepared food and cold-storage areas.
- Oversaw food preparation, production and presentation according to quality standards.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Oversaw work and guest areas to provide clean, tidy, and properly sanitized facilities according to established guidelines.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
