To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Registered Nurse
HARBANS HOSPITAL
PUNJAB, INDIA
01.2024 - 02.2024
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Customer Service Representative
ASP INC
PEARSON AIRPORT
05.2022 - 12.2023
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Dental Receptionist
DR. LINNEKE FLEMING
Brampton, ON
03.2021 - 09.2022
Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
Streamlined insurance claims processing for faster reimbursement and improved patient experience.
Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
Medical Secretary
COMPLETE MEDICAL IMMIGRATION CENTER
Brampton, ON
03.2021 - 03.2022
Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
Checked vital signs, weight and height, collected urine specimens.
Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Education
Associate of Science - Medical Administrative Assistant
SHERIDAN COLLEGE
Brampton, ON
04.2016
Bachelor of Science - Nursing
BFHUS
PUNJAB, INDIA
10.2013
Skills
Lab result interpretation
Critical Care
Patient Assessment
Medical Screening
BLS Certificate
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional
Timeline
Registered Nurse
HARBANS HOSPITAL
01.2024 - 02.2024
Customer Service Representative
ASP INC
05.2022 - 12.2023
Dental Receptionist
DR. LINNEKE FLEMING
03.2021 - 09.2022
Medical Secretary
COMPLETE MEDICAL IMMIGRATION CENTER
03.2021 - 03.2022
Associate of Science - Medical Administrative Assistant